Windows 10: How to remove Idle Buddy Virus

Steps to remove Idle Buddy Virus that worked for me.

## Prequesites

- Download **CCleaner** from trusted Source: https://www.ccleaner.com/de-de/ccleaner/download

- Download **Malwarebytes** from trusted Source: https://www.heise.de/download/product/malwarebytes-anti-malware-59624

- Download **Notepad++** from trusted Source: https://notepad-plus-plus.org/downloads/

- You can validate all downloaded Files Online at: https://www.virustotal.com/gui/


## How can you delete the program ingenering group inc. product

Program show up in Installed Programs and cant be removed with the uninstaller.

- Start **CCleaner** and remove the *Ingenering group inc. product software* Programm with the *CCleaner Uninstaller*

- Click Delete Entry to remove the program's uninstall entry
This is recommended for advanced users only, for when a program has been removed but the uninstall entry remains.

- Also remove all outher suspisious Software you wont rember installing

## How to Delete BridleBuddlesService.exe and BridleBuddlesClient

There is a group of files in this directory: *%PROGRAMFILESx86%\bridlebuddles\bridlebuddlesservice.exe.*
The files you will find there are labeled *BridlebuddiesClient and BridlebuddiesClient.exe.config* and you need to uninstall them.

- Start *Malwarebytes* and run a Scan: It should detect many additional Adware and Registry Entries the Virus installed and is able to Quarantain them.

- But the Software BridleBuddlesService and BridleBuddlesClient keep running as you can see in Task Manager

- You can enter the Programm File Path: *%PROGRAMFILESx86%\bridlebuddles\bridlebuddlesservice.exe.*, but you cant delete it eather cause the Programm runs in the Backround.

- *Dont run the uninstaller!!*

- Open the file *.config* and remove the lines refering to startup. After that you can stop the Client *BridleBuddlesClient.exe* in the Task Manager and Delete it entirely.

-> **Notepad ++** must be run as Administrator

- You can use a simple CMD Command to kill the programm if it trys to start and delete it:

```CMD-Command run as Administrator
for /L %i in 0,0,0 do Taskkill /IM BridleBuddlesService.exe /F
```

- During the runtime of this command you can delete the Program :

- After that you run a command to delete the Service:

```CMD-Command run as Administrator
sc delete BridleBuddlesService
```

- Hope that helps

:)

 

Work Group Inc Product AKA Idle Buddy virus

How should I go about removing this virus? How To Remove Idle Buddy Virus | Uninstall - Malware Complaints

Any help is appreciated.

 

Idle Buddy

Hi Gary

Idle Buddy Hides under different names, it is hard to find and difficult to uninstall because of that . . .

Open the old Control Panel (click your Start Button, then just type control and hit Enter)

Go to Programs and Features

First look for Idle Buddy, it is unlikely it will have that name, then look for something like 'work group inc'

If you still cannot find Idle Buddy, even under a different name, order the list in Programs and Features by clicking on the 'Installed On' column header so that arrow faces down

That will put the list in a state so the most recently installed apps will be at the top, do you see anything suspicious there?

 

Idle Buddy Malware Definitions Update?

Thanks.

I ran Emsisoft, and it detected and deleted a few unknowns, but not the Idle Buddy, which was what I was hoping to remove. However, the Malwarebytes removal tool worked wonders. Apparently, it was a "mkeeper" file listed below verbatim:

"C:\ProgramData\Microsoft\Windows\MKeeperStat\mkeeper.exe".

Ran a Hitmanpro scan, and it found three additional malware files.

Computer working fine now, with no indications of Idle Buddy or malwares.

Thanks for your support and help.