Windows 10: How to remove infected files

Recently I used the Windows 10 Malicious Software Removal Tool to scan my computer because my PC was not running smoothly. During the scanning process, I noticed that 10 infected files were discovered by the scanning tool. However, after the process was completed, the report informed me that there was no threat in my PC. So why was there a conflict between what was reported during the scanning process and after the completion of scanning?

In fact, I always did a full scan on my computer with the inbuilt scanning feature on my Windows 10 Home version and also the security update. After completion each time, I was told that my PC was up-to-date and no action was needed. Despite this assurance, I am still concerned whether the 10 infected files are still lurking in my PC and also whether the scanning and security reports are not reliable (i.e. more of a ritual than an actual report).


I would appreciate help from the real technical experts who are well-versed in this problem.


Thank you!

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Removal program (MSRT) doesn't remove Infected files

Bernie,

The Malicious Software Removal Tool (MSRT) is quite a useless and antiquated tool which tends to throw all kinds of errors and misinformation...

Suggestion to read these threads (especially the posts of Rob Koch and quietman and GreginMich) which are explaining a bit about the "usefulness" of the MSRT...

I, personally, never even download/use it...

• mrt.exe
• "TWO INFECTED FILES" SHOWN DURING OCT 2016 MALICIOUS SOFTWARE REMOVAL TOOL FULL SCAN
• MRT.exe Hangs Scanning a File in \Windows\Installer

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del