Windows 10: how to reset a computer after It's already been reset and is still in the login screen

I have just wiped my laptop and it says i have to use a work or school account to sign in and i need to do a fresh install of windows

:)

 

How to reset Windwos 8 Password?

Change or reset your Windows password - Microsoft Support

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

RESET LOGIN

"What to do if you forget your Windows 8/8.1 password"

Change or reset your Windows password - Microsoft Support

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

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My computer reset by itself

Hello,

My problem has been 10 days and I could not firgure it out.
While I was working on computer as normal, it automatically frozen my cursor and pc reset by itself and turned into Blue Screen with the message, please see on my attachment.

I had to turn pc off and turn back on, if I get this message " detecting array..." I had to reset pc again and this time it is normal working, but not long and it will happen again.

Do I need to perform a System Restore everything?

Please help

thanks

CVN