Windows 10: How to reset a games data on windows 10 without contacting the games service

So i posted this last time so i just wanna see if there's a other way deleting a game's data on windows 10 without contacting the games service bc last time i contacted the games service and they didn't respond. The reason I'm deleting the games data witch by the way is ashplat 9 legend because I'm trying to change my age on it so i can restart all over again.

:)

 

remove game data from xbox game in windows 10

Hi Henry,

If you are signed in to your Xbox account when playing the game, your game saves will be stored to the cloud storage. If you're playing the game without signing in your Xbox account, you can reset the game from Settings to remove your game saves. Let's try
to isolate this issue so that we could find a way for you to remove your game data. Kindly perform the following steps below:

Step 1: Reset the game from Settings.

1. Press the Windows key, then select the gear icon to access Settings.
2. Go to Apps.
3. Under Apps & features, locate the game.
4. Click the game, then select Advanced options.
5. Click Reset.

Step 2: Remove Temporary files on your computer.

1. Press the Windows key on your keyboard, and then click the Settings icon.
2. Select System, and then select
   Storage.
3. Select This PC and click on
   Temporary files.
4. Select Temporary files.
5. Click Remove files.
6. Restart your computer for the changes to take effect.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

Windows 10 Chess Game

Hi Susan,

There are several possible explanations as to why you're encountering performance and stability issues during gameplay. Here's a list of the common factors:

• A corrupted user account data
• Corrupted game data
• Software conflicts
  
• An outdated game version

Running the Windows apps troubleshooter can help resolve issues with Windows 10 games. Click this

link to run this troubleshooter.

We also suggest checking if there are updates available for the game. See
Check for updates for apps and games from Windows Store for the steps.

Let us know how it goes after performing the aforementioned solutions.

 

Windows 10 Game Apps

Hi Muddaththir,

There are several possible reasons as to why you're encountering issues launching the game. Here's a list of the common factors:

• Your Windows 10 PC doesn't meet the game requirements.
• There are software conflicts that occur when launching the game.
• Your Windows 10 OS is outdated.
• There's an issue with the game server.

To determine if the game is compatible with your Windows 10 PC, kindly visit this

link and follow the steps on how to find out if a game will work on your Windows 10 device.

We also suggest running the Windows apps troubleshooter provided on this
link. This tool can help resolve corrupted game data.

Another solution we recommend is to check if there are updates available for your Windows 10 PC. Refer to

How to get software and driver updates for Windows 10 for the steps.

Software conflicts that occur when launching the game is one possible reason why you're experiencing this issue. To resolve this, kindly visit this

link and follow the steps on how to perform a clean boot in Windows.

If the same issue occurs, kindly uninstall and reinstall the game. This can help resolve corrupted game installation files. Refer to

How to uninstall and reinstall a game on Windows 10 for the steps.

Do get back to us with the results. We'd be glad to further assist you.