Windows 10: How to reset a microsoft family childs password

I am trying to reset my childs outlook.com password but something is off as during verification i choose send a txt message to the number and it gives me error "This service is not available at this time" when i try to use call option it does nothing after last 4 digits phone number verification.


I did the third option by selecting i dont have access to either and it gave me bunch of question, filled up couple of times in last 2 days but keep getting email, you did not provide enough information.


Is there any way i can unlock and reset my childs email account password?


Thanks.

:)

 

How to reset child account password in family safety on win. 10 ?

Hi,

Thanks but the steps above aren't accurate;

2. There is no Family Safety option within the Control Panel

Anyone know how to resent a password for child account within the Microsoft Family?

 

How to reset child account password in family safety on win. 10 ?

Hello Earl,



If you are logged in using an Administrator Account and you have set up the child accounts using the same account, then you should be able to change their passwords.



You can follow these steps:

• Press Windows key + X and select Control Panel.
• Click on Family Safety and select the child account.
• On the left navigation pane, select Change Password.
• Follow the prompted instructions and check if the password is changed.

Let us know how it goes.

 

How to reset Windwos 8 Password?

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.