Windows 10: how to reset microsoft games

I can no longer access the Microsoft solitaire collection game. How do I reset or reinstall?

:)

 

SOLITARE CARD GAME

Hi,



Thank you for writing to Microsoft Community Forums.



We understand how annoying it could be when the Solitaire card game is getting timed out.
In this scenario, we would suggest you to reset the Solitaire game from Apps and feature.



Steps to reset the Solitaire app.

1. Press Windows + I key from the keyboard to launch
   Windows Settings.
   
2. Select Apps. Click on
   Apps & feature from the left pane.
   
3. Search and select Solitaire app and click on
   Advanced options.
   
4. Click on Reset and follow the onscreen steps.

However, if the issue still persist. I suggest you to get in touch with the

Microsoft Casual Game support team, and they help you with the appropriate details regarding this query.



Regards



Aditya Roy

Microsoft Community – Moderator

 

Microsoft Sudoku Daily Challenge game crashes during the game.

Hi LJamesBlythe,

Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.

 

Microsoft Word Games on Windows 10

Hi Nannette,

Any in-game concerns like missing Achievements and statistics are being handled by our Microsoft Casual Games Support Team. To get a better assistance, I recommend that you contact our Microsoft Casual Games Support Team through the link below:

Microsoft Casual Games Support Team


In the meantime, I suggest that you perform the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove conflicts with an app from Microsoft Store. To do this, you may click the link below:

Click here

Step 2: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Step 3: Sign out and sign in your account from the game.

If the issue persists, kindly get in touch with the dedicated support team as mentioned above.

Should you need further assistance, feel free to post back anytime.