Windows 10: How to reset the system and keep my personal files?

how will i reset my system and keep my files including pictures ,video, games,documents,softwere,programs or saved files etc

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:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

MP4 Personal Video files lag after August 2016 update (windows 10)

Hi Nicki,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to run Video playback troubleshooter and check

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Video playback options from the list.
  
• Click Next to run the troubleshooter.

Step 2: I suggest you to copy the files from your computer to another working computer and check if you are able to access them.

This will let us know if the issue is with specific files types on your computer.

Hope it helps. Update of the status of accessing MP4 Personal Video files for further assistance.

Thank you.

 

Windows Update and Reset and keep files wiped my system

Hi,

For us to better assist you with your concern, we would like to ask a few questions:

• Are you getting any error messages?
• Did you create a back up for your files before you reset your system?
• Aside from resetting your system, what troubleshooting steps have you done so far?

Let us know so we can assist you further.

Regards.