Windows 10: how to resolve a stop code problem

Discus and support how to resolve a stop code problem in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer keeps going blank then I get a message about a stop code. It shuts my computer then starts it up again. What is going on and how can I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MaryPaciello, Jan 15, 2019.

  1. MARYPACIELLO
    MaryPaciello Win User

    how to resolve a stop code problem


    My computer keeps going blank then I get a message about a stop code. It shuts my computer then starts it up again. What is going on and how can I resolve this issue. I have windows 10

    :)
     
    MaryPaciello, Jan 15, 2019
    #1
  2. ANNE ROS
    Anne Ros Win User

    Stop Code: WHEA_UNCORRECTABLE_ERROR

    Hi,

    This might be caused by faulty driver, hardware issues or antivirus software problems. We suggest checking this
    article that has steps on how to resolve stop code WHEA_UNCORRECTABLE_ERROR.

    Keep us in the loop with the result.
     
    Anne Ros, Jan 15, 2019
    #2
  3. ERIC BER
    Eric Ber Win User
    stop code

    Hi,

    Conflicts with the hardware driver is one of hte possible reasons why you are having a blue screen error with stop code, NTFS.sys. For us to assist you better, kindly answer the following questions:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Which Version and OS Build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter       key.
    • Can you provide us the complete stop code message?

    Meanwhile, you can try the troubleshooting steps on this
    link     to resolve blue screen issues.

    We will be looking forward to your response.
     
    Eric Ber, Jan 15, 2019
    #3
  4. DAIKIN990
    daikin990 Win User

    how to resolve a stop code problem

    win 10 pro 64 stop code 0x0000007b 0xffffffffc0000034


    The STOP 0x0000007B errors are caused by device driver problems, viruses, data corruption, and sometimes even hardware failures. You have tried update your drivers. If the problem still persist, try the steps:

    • Run chkdsk on your hard drive. ...
    • Perform an extensive test of your hard drive. ...
    • Run the fixmbr command to create a new master boot record. ...
    • Clear the CMOS. ...
    • Update your BIOS. ...
    • Update the hard drive controller's firmware if possible. ...
    • Repair your Windows installation. ...
    • Perform basic STOP error troubleshooting.
     
    daikin990, Jan 15, 2019
    #4
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how to resolve a stop code problem

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