Windows 10: How to resolve Microsoft Store issue?

Method 1: Sign in and out of your Microsoft accountOpen the Microsoft Apps StoreClick on your profile picture on top right and sign-outSign-in againMethod 2. Run Windows App TroubleshooterPress StartClick SettingsSelect Update & securityClick TroubleshootScroll down to the bottom and click Windows Store AppsClick Run the TroubleshooterMethod 3. Reset Windows Store through Command PromptType cmd in Windows Search boxRight-click on Command PromptSelect Run as AdministratorType WSreset.exe and click EnterReboot&n

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Microsoft store issues

Hello,

I have tried multiple steps listed everywhere in this forun to try and resolve this issue but I am unable to open Microsoft store on my windows 10 machine. Everytime I try to open store it shows progress circle and closes back

 

Issues with Microsoft Store.

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you referring to a credit/debit card or a Microsoft gift card?
   
2. Are you facing issue while adding a card or while making a payment through the card?
   
3. What exactly happens when you try to use the card?
   
4. Are you receiving any error messages?
   

If you’re having trouble buying something from Microsoft Store, here are some basic steps that you can try to get things working again. I would suggest you to follow the steps mentioned in the article on
Troubleshoot problems when paying for something from Microsoft Store.

For additional information, you may also refer the article on
Microsoft Store help and check if that helps.

We await your response.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Microsoft Store App

Hi James,

Since running the troubleshooter for Windows app didn't work, we suggest resetting Windows Store by following the steps below to resolve your issue:

• Type Apps & features on search box/Cortana and click on it.
• Look for Microsoft Store app and click on Advance options.
• Click Reset button and retest.

Update us with the outcome so we can provide you further assistance.