Windows 10: How to scale Remote Desktop on 4k monitor

Discus and support How to scale Remote Desktop on 4k monitor in Windows 10 Support to solve the problem; I have a new 15.6" laptop and 27" external monitor. Both the laptop display and external monitor are 4k. So far the only app that does not scale... Discussion in 'Windows 10 Support' started by Bazsl, Aug 2, 2019.

  1. Bazsl Win User

    How to scale Remote Desktop on 4k monitor


    I have a new 15.6" laptop and 27" external monitor. Both the laptop display and external monitor are 4k. So far the only app that does not scale properly is Remote Desktop. When I RD to another Win 10 Pro system the fonts in the RD window are so small that they are barely readable on the 27" monitor and unreadable on the laptop display. The "solutions" I have found using Google do not work. Any ideas? Thanks.

    :)
     
    Bazsl, Aug 2, 2019
    #1
  2. TH90 Win User

    4k Resolution scaling but then watching a 4k video

    Hi,

    I am building a PC with windows 10. I have yet to buy my monitor.

    I'm considering buying a 4k/UHD monitor but given the issues you can have with scaling (i.e. when using program's that aren't set up to cope with the scaling and therefore show up blurred) I am wondering if it is worth it at this point in the 4k/windows
    infancy? Its worth pointing out that I am thinking of buying a monitor no bigger than 24" so not using scaling won't be very good as the task bar will be tiny.

    Also, (my main question) when you use the scaling its effectively at Full HD resolution, correct me if I'm wrong, so what happens when scaling is on and I want to watch a 4k video. Will it be shown in 1080p or 4k? How does it work? What is the scaling actually
    doing.

    Thanks in advance.
     
    TH90, Aug 2, 2019
    #2
  3. Scaling Issue With Extended Monitors

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing scaling issues when you connect a 4K monitor to the PC. For more clarity on the issue, please respond to the questions below:



    1. What is the make and model of the PC?
    2. How the monitors are connected to the PC?
    3. What is the build version of Windows installed on the PC?
    4. Have you tried updating the display drivers?


    Meanwhile, I would suggest you to refer the article
    Windows scaling issues for high-DPI devices
    and check if that helps.



    Please get back to us with the required information to assist you further with the issue.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Aug 2, 2019
    #3
  4. How to scale Remote Desktop on 4k monitor

    Dual Monitor Setup issues - 4k and 1080p combination

    The issue is worse than it seems at first. I have a 4k display (200%) scaling and a 1080p display (100% scaling) and even office apps look blurry on the 1080p display. If I unplug the 4k display and reboot the problem goes away. I believe the problem is
    present on all apps and is a system issue. It's been suggested that to get the 100% scaling everything on both monitors is generated at 200% and then the part on the 1080p display is downsampled to 100%, resulting in the poor quality.

    As it is Windows 10 is almost unusable with a very different DPI dual monitor setup.
     
    RichardLittlewood, Aug 2, 2019
    #4
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How to scale Remote Desktop on 4k monitor

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