Windows 10: How to uninstall an old program in Windows 10

I have an old photo manager program which need to uninstall. It's a UK program created by a now defunct since 2007 company, Pixology, called Jessops Picture Manager Version 1.0.0.13 part of Jessops Picture suite copyright date 2003. Jessops processed pictures taken on film and with the prints provided them also on CD for which this software was required to view them.

This has been fine to view these old photos but this software has now hijacked the viewing of all and any photos on my Windows 10 desktop computer with its Picture Manager. Having now printed all the Photos and re-scanned them as modern scanned images, I no longer need this software so need to uninstall it.


When I try to uninstall it I get the following message: 'Could not open INSTALL.LOG file'. I have tried to uninstall with the Jessops CD in the drive but this does not find this file. I have not been able to uninstall this program nor have I found a way to disable it.

How can I now uninstall this program?

:)

 

can't uninstall program

Hi,

Welcome to Microsoft Community. I appreciate your effort in resolving this issue.

- Did you try un-installing the program from programs and features?

I suggest you to follow the steps below and check if it helps.

Repairing or removing programs

To uninstall programs, go to Settings.

• On the Start menu, then select Settings.
• Select System > Apps & features.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

If you are still unable to uninstall the program, follow the steps below.

• In Search, enter Control Panel and select Control Panel.
• Select Programs > Programs and Features, then select the program.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

Let us know the status.

Regards,

Guru Kiran

 

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I'm installing a new mobo so I need to uninstall the intel 865g drivers to make way for the P35 drivers.

Can't find any uninstall options in add/remove programs and intel chipset inst listed in driver cleaner.

Any suggestions? *Confused

 

Windows 10: unable to uninstall programs

Hi Davy,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

I suggest you to uninstall Java 8 in the Programs and Features from the safe mode.

Please refer the below link to start the computer in Safe mode.

http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-safe-mode

Note: The steps for Windows 8.1 applies to Windows 10.

Follow the below steps to uninstall Java 8:

• Right click on Start button and click on Control Panel.
• Click on Programs and Features.
• In the Programs and Features you can find the Java 8 programs.
• Right click on it and click on Uninstall.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

http://windows.microsoft.com/en-us/windows-10/support

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.