Windows 10: How to uninstall MS Office 2019 when it's a "ghost" on my desktop

Discus and support How to uninstall MS Office 2019 when it's a "ghost" on my desktop in Microsoft Office and 365 to solve the problem; Last Year my desktop PC crashed smack in the middle of Covid Lockdown. It was built 11 years ago by a friend. I am not very cluey on the software side... Discussion in 'Microsoft Office and 365' started by Lucygrasshopper, Aug 4, 2021.

  1. How to uninstall MS Office 2019 when it's a "ghost" on my desktop


    Last Year my desktop PC crashed smack in the middle of Covid Lockdown. It was built 11 years ago by a friend. I am not very cluey on the software side of things. After the crash, the computer was upgraded and modernised for me. I now have Windows 10. Version 21HI (OS build 19043.1151) During the fixing of my computer an MS Office Professional Plus 2019 was installed. The numbers were 15.0.143001.20384. I have no idea what those numbers mean. Long story short. The MS Office 2019 didnt work for me from day one. I Installed an old 2007 MS Office enterprise. It plays up a bit but is still serviceable. To this end I decided to purchase MS Office 2016. I got the Key and downloaded it. It is sitting on my desktop awaiting installation. I get an error 30015-25 (1006). Obviously a conflict and no matter what I do, I cant uninstall the MS Office 2019 One solution I found was to reinstall Office 2019, then delete it! It seemed illogical to me to re-install it then delete it. If it was that easy and usable, I would not have purchased MS Office 2016. I dont have a Key, and there does not seem to be a Key for it. Its a ghost, sitting there, stopping me from doing anything with it and stopping me from installing MS Office 2016 If it went on my desktop, then it must come off somehow. I have no idea how to do it. Age is a problem in both instances, myself and the Tech who fixed it for me hes wandering a bit, thus age and this program both have their limitations. We are both in our 80s. Is there any help out there to uninstall/get rid of the MS Office 2019 . Any ideas. - Lucy

    :)
     
    Lucygrasshopper, Aug 4, 2021
    #1
  2. Ahhzz Win User

    Office 2019

    Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

    Microsoft Office 2019 will only work on Windows 10

    https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

    Spoiler Office 2019
    Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

    • Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
    • Office 2019 apps will be supported on:
      • Any supported Windows 10 SAC release
      • Windows 10 Enterprise LTSC 2018
      • The next LTSC release of Windows Server
    • The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.
     
    Ahhzz, Aug 4, 2021
    #2
  3. How to uninstall MS Office 2019 when it's a "ghost" on my desktop

    Last Year my desktop PC crashed smack in the middle of Covid Lockdown.

    It was built 11 years ago by a friend. I am not very cluey on the software side of things. After the crash, the computer was upgraded and modernised for me. I now have Windows 10. Version 21HI (OS build 19043.1151)

    During the fixing of my computer an MS Office Professional Plus 2019 was installed. The numbers were 15.0.143001.20384. I have no idea what those numbers mean.

    Long story short. The MS Office 2019 didn’t work for me from day one. I Installed an old 2007 MS Office enterprise. It plays up a bit but is still serviceable. To this end I decided to purchase MS Office 2016. I got the Key and downloaded it. It is sitting on my desktop awaiting installation.

    I get an error 30015-25 (1006). Obviously a conflict and no matter what I do, I can’t uninstall the MS Office 2019

    One solution I found was to reinstall Office 2019, then delete it! It seemed illogical to me to re-install it then delete it. If it was that easy – and usable, I would not have purchased MS Office 2016. I don’t have a Key, and there does not seem to be a Key for it. It’s a ghost, sitting there, stopping me from doing anything with it and stopping me from installing MS Office 2016

    If it went on my desktop, then it must come off – somehow. I have no idea how to do it.

    Age is a problem in both instances, myself and the Tech who fixed it for me – he’s “wandering” a bit, thus age and this program both have their limitations. We are both in our 80s.

    Is there any help out there to uninstall/get rid of the MS Office 2019 .
    Any ideas. - Lucy
     
    Lucygrasshopper, Aug 4, 2021
    #3
  4. MisterEd Win User

    How to uninstall MS Office 2019 when it's a "ghost" on my desktop

    Problem Activating Office 2019

    You can save a few steps and do this

    1. Go to this page: Microsoft 365
    2. Log in with your Microsoft account
    3. Enter your Office product key
    4. Use the link given to download Office 2019
    5. install Office 2019
    I used this method for both of my copies of Office 2019

    BTW, Microsoft Toolkit 2.71 says this:
    Product Description: Office19_ProPlus2019MSDNR_Retail
     
    MisterEd, Aug 4, 2021
    #4
Thema:

How to uninstall MS Office 2019 when it's a "ghost" on my desktop

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