Windows 10: How to White-list Zoom video conference app in Windows 10?

Discus and support How to White-list Zoom video conference app in Windows 10? in Windows 10 BSOD Crashes and Debugging to solve the problem; HELP! I use a Dell laptop bought in Dec 2017 it uses Windows 10. I belong to an organization that uses Zoom to video conference, I installed... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Diedre J. J.Bush, Mar 28, 2020.

  1. DIEDRE J. J.BUSH
    Diedre J. J.Bush Win User

    How to White-list Zoom video conference app in Windows 10?


    HELP!


    I use a Dell laptop bought in Dec 2017 it uses Windows 10. I belong to an organization that uses Zoom to video conference, I installed Zoom, it referred to Windows 8.


    I am unable to join in the discussion during a video conference because the audio doesn't work. When I tried to begin a new meeting, I get the error message the microphone is not detected, however every troubleshoot reports it is working properly.


    When I queried Zoom, it answered Zoom is not in the Windows 10 group of apps, & I should get it "white-listed".

    [Instead, Skype is in the group of apps, but my organization is using Zoom.]

    :)
     
    Diedre J. J.Bush, Mar 28, 2020
    #1
  2. BB-Q
    BB-Q Win User

    No Video for ZOOM app

    I just downloaded the Zoom app on my laptop -- Dell Inspiron 13, 7000 Series, Windows 10. However, I can't get the video to work. Audio is fine, but no video. I can see others on Zoom, but they can't see me, nor can I see me. Any suggestions for a technically-challenged
    rookie who wants to connect with friends during this shelter-in-place phase life?
     
    BB-Q, Mar 28, 2020
    #2
  3. NICOLEVERNON
    NicoleVernon Win User
    Zoom for Microsoft Surface 8.1

    I searched online help and was told to white list zoom but the pictures and step by step do match my 8.1 version. Please help as I need zoom to work remotely during these challenging times. Currently using Zoom on my cell phone. Be well and thanks for
    any assistance!
     
    NicoleVernon, Mar 28, 2020
    #3
  4. JORDAN DOM
    Jordan Dom Win User

    How to White-list Zoom video conference app in Windows 10?

    when a look a video its too zoomed in and black and white but u can hear it plz help me

    Hi,

    There are several possible reasons as to why the video you attempted to play on your Windows 10 computer is zoomed in and is showing in black and white. This could be caused by the file format of the video or the settings of the video player that you're
    using needs to be changed. For us to resolve your concern, kindly answer the questions below:

    • Which application are you using to play the video file?
    • The video file that you attempted to play on your computer, is that stored locally on the computer or are you streaming it from a website?
    • Which version and build of Windows 10 is installed on your computer?

    We look forward to your response to our queries.
     
    Jordan Dom, Mar 28, 2020
    #4
Thema:

How to White-list Zoom video conference app in Windows 10?

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