Windows 10: How will Microsoft inform users who are affected by the behind the scenes bug affecting...

After working with an online representative at Microsoft to address the fact that my camera is not working; she advised me that there is a bug that Microsoft's IT department is working on to fix the problem. It may not be your computer, but their software.

:)

 

Synology Urges Users to Update as Ransomware Affects Older DSM Versions

Synology has been investigating and working with users affected by a recent ransomware called "SynoLocker." Synology has confirmed the ransomware affects Synology NAS servers running older versions of DiskStation Manager, by exploiting a vulnerability that was fixed in December, 2013, at which time Synology released patched software and notified users to update via various channels.

Affected users may encounter the following symptoms:

• When attempting to log in to DSM, a screen appears informing users that data has been encrypted and a fee is required to unlock data.
• Abnormally high CPU usage or a running process called "synosync" (which can be checked at Main Menu > Resource Monitor).
• DSM 4.3-3810 or earlier; DSM 4.2-3236 or earlier; DSM 4.1-2851 or earlier; DSM 4.0-2257 or earlier is installed, but the system says no updates are available at Control Panel > DSM Update.

For users who have encountered the above symptoms, please shutdown the system immediately to avoid more files from being encrypted and contact our technical support here. However, Synology is unable to decrypt files that have already been encrypted.
For other users who have not encountered the above symptoms, Synology strongly recommend downloading and installing DSM 5.0, or any version below:

• DSM 4.3-3827 or later
• DSM 4.2-3243 or later
• DSM 4.0-2259 or later
• DSM 3.x or earlier is not affected

Users can manually download the latest version from our Download Center and install it at Control Panel > DSM Update > Manual DSM Update.
Synology sincerely apologizes for any problems or inconvenience this issue has caused our users. As cybercrime proliferates and increasingly sophisticated malware evolves, Synology continues to devote resources to mitigate threats and is dedicated to providing users with reliable solutions.

 

Color personalization affecting other users

Hi Arnie,

We would like to know more information about this concern. Please answer the following questions:

• Are there any changes made before the issue started, like installing an updates?
• Have you tried creating new local user? To check if it will have the same issue. Click
  
  here on how to create new user.

We also suggest that you check for the latest Display driver, by following the steps from this

link.

We are looking forward to your response.

 

Power Plan changes affecting Signon settings

We appreciate the update you've provided. We also suggest that you try to create a new user profile and use it on the computer for us to further isolate this case.

You may also provide the build of your computer, here are the steps to figure it out:

• Press Windows Key + R.
• Type Winver into the Run dialog.
• Press Enter.

We also recommend for you to run Fixit on the computer. Microsoft easy fix solutions can help diagnose and resolve issues for Microsoft products or third-party software that affects Microsoft products. Here's the
link for you to run Fixit, since it is already pre-installed on your device.

Should you have any other queries, feel free to contact us anytime.