Windows 10: Howard here my personel videos I load to this computer will not play right

I got a big problem seen the last update videos from my Camera have play right they stop showing the picture Half way through I pay for office


paid for office 365. your try rip me off again? please fix this foe me now . Thanks Howard in Aldergrove

:)

 

video not playing

Hi,

Thank you for writing to Microsoft Community Forums.

1. May I know, which video player you are using to play the video?
   
2. Are you able to play the video on any other computer?
   
3. Are you facing the issue with only specific video or with all the other videos?
   

This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

Method 1: Try a different video player.

1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
   
2. I suggest you to try a different video player and check if it plays.
   
3. You can also check on different device or computer.
   

Step: Run Windows Media player troubleshooter.

1. Press Windows + R key on your keyboard together.
2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
6. Reboot the computer and check.

If you still face the issue, reply to this post with more information.

Hope it helps,

Amit Sunar

Microsoft Community – Moderator

 

videos aren't playing

Hi Karunakar,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

I appreciate if you can provide us the following information to help us understand the issue better.

• Which Internet browser do you use to watch the videos online?
• 
  Do you get any error message when the videos don’t play and continues to load on the browser?
  
  If yes, what is the exact error message that you get?
  
• 
  What are the troubleshooting steps you have performed to resolve the issue?
  

The above issue may occur if non-updated, corrupted or faulty display adapters are installed on the computer.
Try the following methods and check if it helps:

Method 1: Run the Video Playback troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Video Playback.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2: I suggest you to update the Display adapters driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Graphic driver from the list by extending Display adapters.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Write to us with the status of the issues experienced on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

 

Videos don't play right on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following questions:

• 
  Do you receive any error message?
  
• 
  Does the issue occur only when you play video in a particular website?
  

I suggest you to follow the methods below:

If the issue persists in all websites then the issue might be occurring due to the add ons such as Adobe Flash, Microsoft Silverlight, or QuickTime to play video or audio files.

Method 1

If the issue persists in Internet Explorer also then I suggest you to refer to the following article and check.

http://windows.microsoft.com/en-us/internet-explorer/videos-dont-work#ie=ie-11


Disclaimer: Please note that resetting Internet Explorer Settings will reset all user-defined settings including those set by installed extensions, toolbars and other add-ons to IE Defaults. This includes all Security, Privacy and Zone
settings. Also this will clear browsing history, delete all temporary Internet Files, cookies, form data and especially all stored passwords.

If the issue persists,

Method 2

I suggest you to update the graphics driver and check.

Step 1.Press Windows and X keys together.

Step 2. Click on Device Manager.

Step 3. Expand display adapter..

Step 4. Right click on display adapter click onUpdate the driver software.

Please refer the article below:

How to: Install and Update Hardware Drivers in Windows 10

Method 3

Turn off hardware acceleration.

I suggest you to follow the steps below:

To turn off hardware acceleration

• open Internet Explorer for the desktop.
• Tap or click the Tools button.
• Tap or click Internet Options.
• Tap or click the
  Advanced tab.
• Select Use software rendering instead of GPU rendering.
• Tap or click OK. You must
  close and reopen Internet Explorer for changes to take effect.

Please get back to us with updated status. We will be happy to assist you further.