Windows 10: HP 15-dy1038nr fans always run high when plugged into power, not when on battery

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Battery Problem { hp envy 15}

Hi Mohsin,

I am sorry to know that you have been facing battery issue for 2 months.

Restart the computer a few times and check for Windows Updates.

In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

Try to run the Power Troubleshooter.

Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings,
which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

• Press Windows Logo Key+X then click on Search option.
• Type Troubleshooting.
• Select Troubleshooting and click on
  System and Security.
• Click on Power and follow the onscreen steps.

If the issue persist, then I suggest you to try the steps provided in the link below ad check. If you cant perform few steps on your own please check with HP.

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10):

HP Notebook PCs - Testing and Calibrating the Battery (Windows) | HP® Customer Support

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge:

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge | HP® Customer Support

Please get back to us with the results to assist you further.

Thank you.

 

Windows 10, HP laptop battery "plugged in, not charging"

For HP laptop there is a new power management tool/driver which actually (if turn on) try to use AC power after a certain % of battery draining. In my case even if I have the power on my battery drain constantly upto 15% and then stays there. Its annoying if you are not aware about it and if you are planning to use your laptop on battery for longer time turn off this feature first.

Steps in Windows 10:

1. Go to search (next to windows icon in the left side dock)
   
2. Search for HP AC Power control
   
3. Click it and turn off or change the time
   

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.