Windows 10: HP 17-BY - exchange keyboard + touchpad incl. top case - PTP instead of TP?

Discus and support HP 17-BY - exchange keyboard + touchpad incl. top case - PTP instead of TP? in Windows 10 Software and Apps to solve the problem; Hi all, I need to change the top case on my HP laptop including the keyboard and touchpad. The touchpad does not say anything about PTP, so I suspect... Discussion in 'Windows 10 Software and Apps' started by Julia Trank, Dec 2, 2022.

  1. HP 17-BY - exchange keyboard + touchpad incl. top case - PTP instead of TP?


    Hi all, I need to change the top case on my HP laptop including the keyboard and touchpad. The touchpad does not say anything about PTP, so I suspect that it is a conventional touchpad TP.Does anyone know if I can also take a PTP here? If so, do I need to install drivers? Operating system is Win 11Many greetings

    :)
     
    Julia Trank, Dec 2, 2022
    #1

  2. Windows 10 - External precision touchpad - PTP

    I had to test our application with Windows 10 in-built multi finger touchpad solution. So I'm looking for a usb connected touchpad which is fully compatible with the "Precision touchpad" feature of Windows 10. Can anyone suggest one which is 100% working as expected?

    Known NOT working:

     
    Roland Soós, Dec 2, 2022
    #2
  3. Keyboard not working

    Hi Angela,

    Regarding your concern, we suggest that you visit this link:
    Mouse, touchpad, and keyboard problems in Windows
    . Kindly look for the troubleshooting steps that are applicable to your device.

    To answer your question about the Return and Exchange Policy, we are accepting returns and exchanges for items that meet the return criteria set forth below for 30 days from the date of purchase. We suggest that you visit this link for the

    Microsoft Hardware Warranty Information
    instead.

    Let us know how it goes.
     
    Janeane Cru, Dec 2, 2022
    #3
  4. nxavis9 Win User

    HP 17-BY - exchange keyboard + touchpad incl. top case - PTP instead of TP?

    I want to disable touchpad on Dell laptop


    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    Thanks
     
    nxavis9, Dec 2, 2022
    #4
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HP 17-BY - exchange keyboard + touchpad incl. top case - PTP instead of TP?

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