Windows 10: hp-2000 pc laptop I am trying to confirm that the green cable goes in the plug that...

oops sorry typed the question on the subject line

:)

 

i plug a hdmi cable into my laptop and it goes blank

plug a hdmi cable into my laptop, then it goes blank.

 

Laptop Screen goes dark when I Plug in or plug out.

Hi Haifz,

Thank you for contacting Microsoft Community. I understand that your laptop screen goes black while plugging the charger.
I will surely help you to fix this issue.

To understand the issue better, let me know what is the model number of the laptop?

This issue could have occurred due to these reasons:

• Outdated or corrupt driver.
• Missing Windows Updates.

Try the steps listed here:

Method 1:

I suggest you to install all the available Windows Updates and check if it helps.

Method 2:

If the issue persists, I suggest you to download and install all the latest device drivers including graphics and chipset driver from the computer manufacturer website.

http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

BUZZ!! The monitor goes Green! NO OS...

Check the external cabling as suggested. Also look inside the PC and check the GPU card is securely plugged in and the separate PSU cables to the GPU card are secure. Does your GPU card have multiple HDMI outputs- if so try another one. I use a DisplayPort cable rather than HDMI.