Windows 10: HP 8720 Printer stopped working -- "Driver Unavailable" ???

I have a Lenova Yoga running WIndows 10. When I go to Printers and Settings, under my printer it says Driver is Unavailable. I tried reinstalling and I tried following instructions outlined by HP help and nothing changes. I read elsewhere on here to install the driver in compatibility mode, but the directions pointed me to a place that didn't exist on my computer -- a Drivers folder in devmgmt.msc. I did look at the printers folder there and it says that my printer is "working properly" which is frustrating since it's not working at all!!!


Hopefully someone can help me with this. I've already spent 3 hours trying to fix it.


Thanks.

:)

 

Windows 10 will not install driver for HP Officejet Pro 8600 printer

Just purchased an HP Officejet Pro 8720. Having the same issues with Windows 10. Not able to download HP drivers using Windows Installer. Windows Installer doesn't work with it. I can actually print from computer and Android, that's it. Don't even know yet
if I can scan.

The 8720 program isn't even listed within Windows 10 apps list, and no shortcut icons on desktop for printer, scan, etc. Dell told me my computer was 6 years old and hardware wasn't compatible with the printer drivers. Either restore to Windows 7 or buy
a new computer to solve the problem. They said some applications may install just fine, but others may not. And in my case, 8720 printer drivers didn't.

Any ideas of links to offer welcomed.

 

hp printer # 8720

Hi Byron,

There are numerous possibilities as to why your printer won't print. For us to figure out what could be the main reason why your printer stopped working, we would like to know the answers to these questions:

• Have you encountered any error messages?
• Have you done any recent changes on your computer prior to this issue?
• Have you tried updating the drivers on your computer?

We look forward for your response.

 

Unable to install HP Printer. Status shows as “Driver is unavailable”.

Microsoft is aware of an issue that may cause some models of HP printers to get into an unusable state in which the Status shows as “Driver is unavailable.”
This situation typically occurs after attempting to uninstall the printer and its driver.

While not a comprehensive list, some of the known model series that are affected by this issue include:

· HP DeskJet 4670

· HP ENVY 5000

· HP ENVY 5660

· HP ENVY PHOTO 7800

· HP OfficeJet 3830

· HP OfficeJet 5740

· HP OfficeJet PRO 8600

· HP OfficeJet 8730

When you install the current version of the driver for these devices, it also installs a file called a “Null Print” driver.
When the device is uninstalled, the “Null Print” driver remains.
The file is not really a printer driver, but when the device is re-added, Windows sees this file as the printer driver, and thus doesn’t seek the actual driver.

Microsoft is aware that HP is working on new drivers to address the issue.
In the meantime, here are some steps to check if you are affected by this issue and to resolve this problem:

1. In the Search box on the taskbar, type
cmd. Right-click the Command Prompt desktop app in the search results and select
Run as administrator.

2. In the Command Prompt window, type the following command and press ENTER:

pnputil /enum-drivers






3. Scroll through the drivers in the list and look for an entry with an ‘Original Name’ of
nullprint.inf. If you don’t see a driver with this name, you are likely not affected by this issue, and you should instead try the troubleshooting steps at
Fix printer connection and printing problems in Windows 10.

4. Make note of the ‘Published Name’ for the
nullprint.inf entry in step 3. You’ll need it in the next step.

5. In the Command Prompt window, type the following command, replacing <published name> with the name you made note of in Step 4.
Then press ENTER.

pnputil /delete-driver <published name>

6. Now remove and re-add your HP printer.
With the nullprint.inf driver removed, Windows should automatically search for and install the proper printer driver.