Windows 10: HP Color Printer and my laptop

I have a Laptop with Windows 10 pro 2004 and a HP 4650 series printer. My printer will print color for documents sent from my iPhone, but not from my laptop. All the printer settings on the laptop show that its set for color. But, no matter what program I use, all documents from the laptop print black. Suggestions

:)

 

HP printer not printing in color

I am using Windows 10 & HP printer, was printing in color as of late Oct. 2019 no longer prints in color. It does print in color using an IPAD or Phone. I implemented all the steps in the troubleshooter and it still will not print in color. The test
page does print in color. HP advised this is a Windows problem Need Help please.

 

hp officejet 4650 printer won't print color using windows 10.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to perform color print from your HP printer using Windows 10 PC.



In this scenario, we would suggest you to refer the steps as mention in this article from HP:
HP Deskjet Printers - Color Images Print in Black and White



If the issue still persists, then we would suggest you to remove/uninstall the printer completely and reinstall it.

1. Download all the printer driver and the installer from
   Software and drivers for HP Office Jet 4650 All-in-One Printer
   
2. Now press Windows + X and select Device Manager.
   
3. Scroll down and expand Printer queues, Printer & Imaging Devices. Now Right click on the
   HP printer device and select Uninstall.
   
4. Check the box beside “Delete the driver software for this device” and click
   Ok.
   
5. Do not restart the PC if it’s prompted, close device manager.
   
6. Now press Windows + R key to launch the
   Run command.
   
7. Type appwiz.cpl and click
   Ok to launch Programs and features.
   
8. Scroll and look for the HP printer. Right click and click on
   Uninstall.
   
9. Restart the PC and later install the printer that you have downloaded in step 1.

Let us know how it goes,



Aditya Roy

Microsoft Community – Moderator

 

Printer color

Hi Sofia,

There are some possible reasons why we are experiencing this problem:

• Printer running low on ink
• Outdated printer driver
• Issue with a Color profile

For best resolution, we suggest that you contact the manufacturer of your printer.

Let us know if you have additional questions.