Windows 10: HP Drive Encryption

I am trying to upgrade from Windows 7 Pro to Windows 10.


When I go through the upgrade process, I am stopped and told I need to uninstall HP Drive Encryption. I have never used this software and my drive is not encrypted.


I tried to remove it the traditional way, by uninstalling it using the tool, but I still get the same message "uninstall HP Drive Encryption" only this time it says to do it manually.


I downloaded the free Revo Uninstaller tool and tried that too. Still the same problem.


Can someone please tell me how to remove this program?

:)

 

HP Drive Encryption - request to uninstall

Hi Michael,

That can be hard to remove . . .

Check in the list of Applications for Security Manager 8.3

That also needs to be removed in order to fully remove HP Drive Encryption

If you still canot remove HP Drive Encryption, click the link to download the installer for HP Drive Encryption, run that, it may have a better uninstaller than the one provided in Windows

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp7...

 

HP Drive Encryption - request to uninstall

Hi Dave - Can't find Security Manager 8.3 and tried to install the installer from your link, but it came back with a message to install HP Client Security Manager first! So guess no client security manager present. So now trying the Control Panel trouble
shooting... need to reboot.

SO thanks for the tips to date!

 

HP Drive Encryption - request to uninstall

Hi DaveM121 - Thanks muchly for that tip - I am trying it right now. Amongst the stuff I do remember seeing was a reference to a missing Security Manager 8.3 application - and I have just searched Apps and it was "not found".

Just down loading the uninstaller from the link you gave - will let you know how it goes!

Great response and very helpful - Thanks!