Windows 10: HP dv6 6121 tx - notebook graphics driver wasted after window 10 auto upgrade in 2016

Hi,


This is a pending thread; I am reinstating the issue as the old one is deleted and the solution not yet received.


I opted for auto-upgrade by Microsoft in August 2016 from windows 7 to windows 10 for my HP DV6 6121 TX - multimedia notebook.


After completion of the windows upgrade, the video driver started malfunctioning, causing the windows 10 boot hanging up.


Later after many failed attempts, had to use the original recovery DVD to factory install the windows 7 back on the notebook.


But the video driver never worked again even after going back to windows 7.


Now the notebook is working without a video driver, causing many functions not to work due to the same.


Kindly rectify,


Regards,


Rohit Kumar,

Direct: +91-9525-444-904

:)

 

Is a HP Pavilion dv6 notebook PC capable of upgrading to windows 10?

Original Title: windows 10

Is a HP Pavilion dv6 notebook PC capable of upgrading to windows 10

 

HP Pavilion dv6 Notebook Windows 10 Graphic driver

When I upgraded a HP Pavilion dv6 Notebook PC (4 years old-originally Windows7) to Windows 10, I got a message.



Not sure what to do I left it, thinking one day Windows update might sort it.

Today I checked on Microsoft Update and there was an update for an AMD graphics. I thought brill and updated it.

After restart the message was still there, I have restarted it a couple of times, each time the message appears.

I have checked in Device Manager and the AMD Mobility Radeon HD 5000 Series has a conflict. I click on update software, and it scans, then says the driver software for your device is up to date.

Also it has ATI Mobility Radeon HD 4200 Series with no conflicts.

I have run the AMD auto detect and it states we are unable to find a driver for your system ( Graphics hardware ATI Mobility Radeon HD 4200 Series) also in Device Manager it states driver is up to date.

Is this message true, if not how can I stop it.

I have read some topics about similar problems on here, they talk about the fan being fast, my fan seems fast, yet the left side of the laptop seems to be rather warm/hot (feeling the keypad and below-also the bottom of the laptop is hot) the laptop is idel
yet at times the fan speeds up drastically,

could this be the due to the driver problem.

 

HP Pavilion dv6 Notebook Windows 10 Graphic driver

Hi John,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We are here to assist you.

I suggest you to download and install the graphic drivers on your computer form the manufacturer’s website and check if it helps.

If the issue still persist, I suggest you to install the graphic drivers in compatibility mode and check.

Method 1:

Follow the steps to install the drivers in compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope it helps. Do let us know if the issue is resolved. For any further information, feel free to contact us.

Thank you.