Windows 10: HP Elitebook 2570p webcam black screen

Hi All,


We have a lot of laptop HP Elitebook 2570p have an issue when we installed Windows 10 on it.


The webcam has a black screen. I tried to download the latest version of the webcam driver still not solved.


It worked when I disconnect the internet, uninstall the driver selected "delete the driver software from this device" and it installed the driver back.


But when we connect to the internet and Windows is detecting the webcam driver update. After is an update and installed the webcam is not working.


The driver when updated and not work.


Driver Provider: Sonix

Driver Date: 7/20/2017

Driver Version: 6.0.1114.26


The driver when uninstall and deleted on this device.


Driver Provider: Microsoft

Driver Date: 6/21/2006

Driver Version: 10.0.18362.815


Can we report the driver Sonix has an issue with our laptop model and let Microsoft stop update this driver on Windows Update?


Or someone has a good solution to stop update on the local computer.


Note: The option for rollback driver is disabled.

:)

 

Horrible problems with Win10 on HP EliteBook 2570p


Next time try using the drivers from the HP support page.. they may/should be more specific for your lappy.
Link: Drivers Software for HP EliteBook 2570p Notebook PC - HP Support Center.

 

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Hp Elitebook 8460p installed webcam does not work with Skype. It does work with youcam and camera apps. I have windows 10 1607 installed on this PC. Skype detects the webcam but shows a circling blank screen, not video of me or the room I am in. Do you
have a suggestion/solution?

 

Horrible problems with Win10 on HP EliteBook 2570p


I made a thorough description of my case in "freezes randomly" thread, as the freezing is the leading problem in my laptop. Just not to get lost in that very long thread, I am opening "my" thread *Wink Maybe someone has some hints (thank you JW0914 for the ones already provided) that would still help. Summarizing the battle:

1. 2570p got udated to Win10 crushing on the way.
2. Clean install performed following the correct installation procedure lead to the point in which I had a system freezing in not more than 2 minutes after starting it.
3. Updating the BIOS to the newest version improved the situation, as fter this update computer freezes once 15~20minutes
4. Disconnecting Broadcom bluetooth card probably improved the situation still a little - it is freezing now randomly, no-problems-at-all slots are between 5 and 120 minutes
5. Somewhere on the way of my battle I eliminated Aconis True Image which, despite compliance declaration, was apparently not working well with Win10
6. As I know the other 2570p can work flawlessly with win10, I narrowed down the list of potential problems generators to the following:
a. RAM
b. SSD
c. Ericsson broadband card
d. WiFi Card
(as only those postions vary between 2570p)
Currently I replaced RAM with another on and will see if this is the case.
7. Despite the freezes, SD reader apparently does not work under Win10. After sticking a card in it starts to think a long time, then an icon appears in "my computer" and in device manager (drives->Generic SD Card), but the card itself is inaccessible (like if it weren't formatted). Ocassionaly "My computer" window gets frozen, sometimes getting unfrozen once the card is stuck out. If I manage to connect to DiskManagement service without freezing, it shows SD without a partition (unallocated space). Nevertheless, on another machines this cards works perfectly.
When restarting after SD-Card-related freeze, Windows behaves like if it was getting updated ("getting Windows ready" etc on the restart screen).
I haven't googled anysolution to this and without the reader I loose my 250GB storage... *Sad
8. Apparently Fingerprint reader neither works - it is listed as an unknown "Base System Device" in device manager. Google says it should work with a generic driver embedded in Win10, though...

In general - it seems that Win10 dislikes several things (old BIOSes, Broadcom devices, some software working well with 7, 8.0 and 8.1, SD cards readers, etc). Moreover, it simpy doesn't make me trust it, behaving in a strange way (several lags suggesting it probably does something "more important" in the background). I consider it a far bigger pain in the *** than Windows95 was, which is sad *Sad

Anyhow, if someone is familiar with working solution to any of my problems with Win10, please, let me know. I will most probably roll back to Win7 and forget Win10 existence by the moment Microsoft gives up supporting Windows 7, but I wouldn't mind being surprised with kinda panaceum to my problems *Wink