Windows 10: HP Elitebook 8460p display problems

Discus and support HP Elitebook 8460p display problems in Windows 10 Graphic Cards to solve the problem; Hi all, I am in need of some advice. I am trying to get my HP EliteBook 8460p into a state ready to go to a new home (fresh Windows install, the... Discussion in 'Windows 10 Graphic Cards' started by madmart12, Apr 27, 2020.

  1. madmart12 Win User

    HP Elitebook 8460p display problems


    Hi all, I am in need of some advice.

    I am trying to get my HP EliteBook 8460p into a state ready to go to a new home (fresh Windows install, the works) but I have run into a strange issue; every time I reboot, the display does not display the welcome screen for login until I press the power button twice. A similar issue has arisen during attempts to install updated display drivers for the Radeon HD 6470M adapter, in which the screen does the flicker while the display adapter is reinitialised, but when the screen comes back on, it is incredibly dark and barely visible until I do the aforementioned power button double-tap.

    I have never had this issue before on this laptop (there is a similar but less annoying issue on my current laptop, a HP Pavilion DV7 that I *think* has been solved) and I have had to reinstall Windows in the past - the only thing different between now and then is that I now have a 512GB SSD installed as opposed to a traditional HDD. If anyone can give me some idea of what the bloody blue hell is going on, it would be greatly appreciated.

    Mart

    For the record, the EliteBook is running Windows 10 Ver 1909, build 18363.778

    :)
     
    madmart12, Apr 27, 2020
    #1

  2. Hp elitebook 8460p not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as the PC crashes and the programs are not working smoothly.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Are you aware of any recent changes on the PC, prior to this issue?


    We were checking the Elite Book 8460P
    model on the HP website and seems that the hardware drivers are tested to run on Windows 8.1 operating systems and lower version.



    If you are running Windows 10 on the HP Elite Book 8460P, then it requires updated Hardware drivers (BIOS, display, chipset, network device) to run on Windows 10. In this case, we would suggest you to
    contact HP support team for the updated driver.



    Meanwhile, we would suggest you to perform the steps as mentioned in this article:
    Tips to improve PC performance in Windows 10



    Also, put the PC in software clean boot and check, refer the article

    How to perform a clean boot in Windows
    . A ‘clean boot’ starts Windows with a minimal set of drivers and startup programs.



    Note: After you finish troubleshooting, follow the section
    Reset the computer to start normally after clean boot troubleshooting
    to reset the computer to start normally.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Apr 27, 2020
    #2
  3. HP Elitebook webcam problem

    Hp Elitebook 8460p installed webcam does not work with Skype. It does work with youcam and camera apps. I have windows 10 1607 installed on this PC. Skype detects the webcam but shows a circling blank screen, not video of me or the room I am in. Do you
    have a suggestion/solution?
     
    SylviaHanneken, Apr 27, 2020
    #3
  4. Tellis41 Win User

    HP Elitebook 8460p display problems

    Hp 8460p Elitebook and windows 10 compatibility fix

    I would prefer to keep windows 10 on my Hp 8460p. Can someone post a list of drivers or other items ( preferably free ) to resolve the Hp 8460p + windows 10 compatibility issue. The RealTek IDT audio with low enternal speak volume is the main issue.
    Thanks KB
     
    Tellis41, Apr 27, 2020
    #4
Thema:

HP Elitebook 8460p display problems

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