Windows 10: HP Envy 17-ch0xxx doesn't wake up from sleep mode

Discus and support HP Envy 17-ch0xxx doesn't wake up from sleep mode in Windows 10 Performance & Maintenance to solve the problem; Hi,I bought my new laptop a couple days ago and right from Day 1 I've had issues with it not waking up after going into sleep and also when just the... Discussion in 'Windows 10 Performance & Maintenance' started by CinnamonRollJava, May 10, 2021.

  1. HP Envy 17-ch0xxx doesn't wake up from sleep mode


    Hi,I bought my new laptop a couple days ago and right from Day 1 I've had issues with it not waking up after going into sleep and also when just the screen turns off. I've tried everything I could find and the only thing that actually "wakes it up" is hard resetting my computer, which I know isn't good for it. When its in sleep mode, I shake my mouse, tap the power button a few times, press keys on the keyboard... I even tried resetting the graphics card as one thing suggested. Please, I just got this computer. When it works, its waaaay better than my old laptop. I don't want to have to r

    :)
     
    CinnamonRollJava, May 10, 2021
    #1
  2. Mala_S Win User

    HP ENVY 17-k000 sleep issues

    Hello,

    Thank you for writing to Microsoft Community Forums.

    If the computer does not wake from sleep or hibernate mode, restarting the computer, changing settings, or updating the software and drivers will resolve the issue.

    Method 1: Hybrid sleep.

    If your system has a lag or delay before sleeping try to
    disable Hybrid Sleep to see the sleep performance is improved.

    • Go to Search window and type
      Control Panel > select System and Maintenance option > click on
      Power options to run the applet.
    • Click on Change plan settings under the active selected power plan.
    • On the Change settings for the plan option, click on
      Change advanced power settings. On the Advanced settings tab of Power Options, expand
      Sleep and then expand Allow hybrid sleep option. Select
      Off from the drop down list as the value for the options available.
    • Click on OK option and click on
      Save changes option.

    As per the query, I also suggest you to refer the HP article provided below and check if it resolves the issue by following each step:
    https://support.hp.com/us-en/document/c03383935

    Hope it helps.

    Regards,

    Mala.S

    Microsoft Community - Moderator
     
    Mala_S, May 10, 2021
    #2
  3. Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
     
    Michael Gall, May 10, 2021
    #3
  4. itspr2u Win User

    HP Envy 17-ch0xxx doesn't wake up from sleep mode

    HP Envy goes to sleep & will not wake up requiring hard reboot

    How do i view solution for this post???

    "Every since upgrading to Windows 10 yesterday, my laptop has been having issues with waking up from sleep mode. I currently have an HP ENVY x360. The power button does absolutely nothing anymore, and
    the screen remains black. The keyboard doesn't wake the laptop up either. This issue occurs with and without being plugged in. The only way to wake the laptop back up is by performing a hard reset every time. PLEASE HELP!"

    Rick
     
    itspr2u, May 10, 2021
    #4
Thema:

HP Envy 17-ch0xxx doesn't wake up from sleep mode

Loading...
  1. HP Envy 17-ch0xxx doesn't wake up from sleep mode - Similar Threads - Envy ch0xxx doesn't

  2. Wake up from sleep mode

    in Windows 10 Performance & Maintenance
    Wake up from sleep mode: I am using a Dell Precision M4800 and the most recent W10 updates. For some time I have been interested in using the 'sleep' mode but have not used it yet. The reason being that I cannot find instructions anywhere on how to 'wake' the machine up when I wish to work again....
  3. HP Probook doesn't wake up from sleep

    in Windows 10 Performance & Maintenance
    HP Probook doesn't wake up from sleep: I have to keep rebooting it to open again. What's wrong with sleep? https://answers.microsoft.com/en-us/windows/forum/all/hp-probook-doesnt-wake-up-from-sleep/f27345ca-48b0-4278-b0ff-e462a4f426d7
  4. waking up from sleep mode

    in Windows 10 Performance & Maintenance
    waking up from sleep mode: I delayed installing latest updates until yesterday. After doing so it now takes about 30 seconds for screen to turn on after being in sleep mode. Took less than 5 sec. before. What is happening?. Not critical but there appears to be something wrong in latest updates. Are...
  5. waking up from sleep mode

    in Windows 10 Performance & Maintenance
    waking up from sleep mode: I was playing game in my laptop around one hour after i put my laptop in sleep mode, my laptop has been having issues with waking up from sleep mode. I currently have an HP model number is 15-ac119TX and power button does absolutely nothing anymore, and the screen remains...
  6. Wake up from sleep mode

    in Windows 10 Performance & Maintenance
    Wake up from sleep mode: Using a Acer desktop with the latest version of Windows 10. My monitor will not wake from the sleep mode. Montior is a HP w17e. Pc is set to sleep after 20 minutes and monitor is set to never sleep but goes to sleep when PC does. PC will wake just fine but monitor will...
  7. waking up from sleep mode

    in AntiVirus, Firewalls and System Security
    waking up from sleep mode: how do I do this? https://answers.microsoft.com/en-us/windows/forum/all/waking-up-from-sleep-mode/b4ff1b9a-ea46-4a3a-975c-1d05f338aeae"
  8. my laptop doesn't wake up from sleep mode

    in Windows 10 Customization
    my laptop doesn't wake up from sleep mode: I use windows 10 and my laptop doesn't wake up from sleep mode https://answers.microsoft.com/en-us/windows/forum/all/my-laptop-doesnt-wake-up-from-sleep-mode/e0dc48ea-e7df-4ef1-b66d-d94b10cd7d67
  9. HP ENVY 17-k000 sleep issues

    in Windows 10 Performance & Maintenance
    HP ENVY 17-k000 sleep issues: I recently re-installed this laptop with a fresh copy of Windows 10, and ever since, it is having sleep issues. (It worked fine prior) Right after boot up, it will go to sleep fine (power light starts flashing on/off, and I can wake with keyboard and trackpad) However after...
  10. Not wake up from sleep mode

    in Windows 10 Support
    Not wake up from sleep mode: My box does not wake up from "sleep" mode. I tried wake-up with keyboard and power button, but not worked. The psecs of my box is here; OS: windows 10 pro x64 CPU: i7-920 Motherboard: Asus P5X58D Premium Memory: G Skill F3-12800CL9-2GBNQ 2G x 6 Graphics Card(s): Nvidia...