Windows 10: HP Envy 17 Laptop Cannot Use Onboard Microphone in Any Apps, Only Edge.

We are managing an HP Envy 17 laptop for a client. All has been going well until a Windows update some time in August. I'm unable to rollback as we're not entirely sure which update caused this issue.The issue is that the onboard microphone will not work with third party applications such as Teams and Zoom. I've checked the privacy settings and all is ok. The strange thing is, the onboard microphone works perfectly in Microsoft Edge, so the workaround here is to run each of these apps in the failover browser mode. This leads me to believe it is a software fault and not a hardware one.Drivers h

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HP Envy 17 Laptop Cannot Use Onboard Microphone in Any Apps, Only Edge.

We are managing an HP Envy 17 laptop for a client. All has been going well until a Windows update some time in August. I'm unable to rollback as we're not entirely sure which update caused this issue.

The issue is that the onboard microphone will not work with third party applications such as Teams and Zoom. I've checked the privacy settings and all is ok. The strange thing is, the onboard microphone works perfectly in Microsoft Edge, so the workaround here is to run each of these apps in the failover browser mode. This leads me to believe it is a software fault and not a hardware one.

Drivers have been removed and reinstalled as have all the Teams and Zoom apps, HP diagnostics indicated no issues.

Windows 11 is on the latest version and no indications of any errors.

 

Advise for HP envy 17 30 3090NR

I've just bought HP envy 17 30 3090NR.

suggest me best app for this laptop..

1. best codec

2. best movie player for 3d as well as 2d pictures

3. best antivirus (norton is installed by default rightnow - shd i keep it or uninstall and buy new one)

4. any other suggestions.. ms office 2007/10/other??

5. shd i keep power plugged in always or use only on battery? when i'm using laptop, if i keep plugged in all the time, will it harm/overcharging? i just wanna ask how to maintain battery life..

6. shd i keep windows update on and update regularly?

7. any accesory i must buy? like cover or any other thing?

plz answer above questions..

thx..

 

HP Envy 17 Laptop Cannot Use Onboard Microphone in Any Apps, Only Edge.

Hey Rob!

My name is Ravi, an independent advisor and expert user. I am happy to help you.

I understand how confusing it can be to have such an issue related to a microphone.

Could you please tell me if the laptop has a "Bang & Olufsen" app?

If there's such an app, you can use this solution. Go to the Bang & Olufsen app, select noise cancellation, and turn off "All noise removal applied to input device".

I am looking forward to hearing from you.

Thanks,

Ravi