Windows 10: HP ENVY 5012 Ptinter

Discus and support HP ENVY 5012 Ptinter in Windows 10 Drivers and Hardware to solve the problem; When I try to print a #10 envelope I get an error message: "The paper size detected by the printer does not match the paper size selected for the print... Discussion in 'Windows 10 Drivers and Hardware' started by DonB789, Sep 26, 2019.

  1. DonB789 Win User

    HP ENVY 5012 Ptinter

    When I try to print a #10 envelope I get an error message: "The paper size detected by the printer does not match the paper size selected for the print job."

    DonB789, Sep 26, 2019
  2. Yaqub K Win User

    HP Envy Laptop Battery not charging after Windows 10 installation


    Thank you for posting on Microsoft Communities.

    I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Device Manager.
    • Expand Batteries and right click on Batteries ACPI and click on Un-install.
    • Restart the computer and check.

    If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.
    Yaqub K, Sep 26, 2019
  3. alilpup13 Win User
    need help getting into my hp envy password and it won't let

    I need help getting into a hp envy sleekbook as I forgot my password and I can't access my computer. .and suggestions
    alilpup13, Sep 26, 2019
  4. zbook Win User

    HP ENVY 5012 Ptinter

    HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

    HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

    See if you can run through these troubleshooting steps:

    HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support

    Step 1: Confirm the computer has a touch screen
    Step 2: Enable and reinstall the touch screen driver in Device Manager
    Step 3: Configure the touch display
    Step 4: Install Windows updates
    Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
    Step 6: Adjust the power management settings for your touch screen
    Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
    Step 8: Update the BIOS and graphics driver
    zbook, Sep 26, 2019

HP ENVY 5012 Ptinter

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