Windows 10: HP Envy 5034 Printer

Discus and support HP Envy 5034 Printer in Windows 10 Drivers and Hardware to solve the problem; Always get answers from this community so hope you can help me again. I was helped by someone on the community who thought my printer was not printing... Discussion in 'Windows 10 Drivers and Hardware' started by SueHaze, Feb 13, 2020.

  1. SueHaze Win User

    HP Envy 5034 Printer


    Always get answers from this community so hope you can help me again. I was helped by someone on the community who thought my printer was not printing was because the cartridge had dried up even though it did not show on screen. and he was correct. As this happened again I don't use my printer much I got a new tricolor cartridge. Before that I had the message this time "Remove and reinstall indicated cartridge, making sure it is correctly installed. If message continues replace cartridge. I replaced cartridge, still did not work. Rang HP Support, told me to clean cartridges, etc. which I had already tried to do but cant do it with this message appearing. They did a remote and I cleaned it. They were not at all helpful, just told me to get new cartridge again. I felt it was not a new cartridge so unplugged the printer, after that I could print fine with both cartridges. Felt elated till today when I tried to print and the same message came up to get a new cartridge. I am tired of ringing HP, they don't want to know I feel. I hope someone here can help me again. Sorry for the long saga. Sue

    :)
     
    SueHaze, Feb 13, 2020
    #1

  2. HP Envy 5034 wireless printer

    Please try the steps recommended below to uninstall printer software

    Press Windows key + X, click Apps & Features or Programs and Features

    Select your HP printer.

    Select Uninstall.

    Press Windows key + R, type control printers

    Hit Enter

    In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

    Open up the run command with the "Windows Key + R" key combo.

    Type printui.exe /s and click OK.

    Click on Drivers tab.

    Look for HP Printer driver. If you see it click on it and click Remove at the bottom.

    Select OK.

    Select Apply and OK on the Print Server Properties windows.

    Close Devices and Printers.

    Proceed to reinstall the driver.
     
    Andre Da Costa, Feb 13, 2020
    #2
  3. SueHaze Win User
    HP Envy 5034 printer does not print anything in black

    My HP Envy 5034 will not print from computer or copy anything that is in black or grey. If I print a document from my laptop only the coloured part will print. I can copy or type anything in color and that is fine. My black cartridge is half full
    so surely I don't have to get a new one yet. Have cleaned cartridges, etc and done all the checks. Anyone have any clues.
     
    SueHaze, Feb 13, 2020
    #3
  4. SueHaze Win User

    HP Envy 5034 Printer

    HP Envy 5034 Printer

    Since purchasing the above printer, I could not fax a document. Says I need to download the HP smart app which I have done, also downloaded fax and scan doctor and it says no trouble with my scans but everytime I try to scan it says to download the app
    . the message on the screenof my computer says no computer listed. Anyone help., thanks
     
    SueHaze, Feb 13, 2020
    #4
Thema:

HP Envy 5034 Printer

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