Windows 10: HP Envy cursor disappeared touchpad not working

Discus and support HP Envy cursor disappeared touchpad not working in Windows 10 Drivers and Hardware to solve the problem; no battery on back... tried using fn keys and rebooting to no avail, but what worked was pressing the power button on the left side of the laptop at... Discussion in 'Windows 10 Drivers and Hardware' started by OntChee, Mar 15, 2019.

  1. OntChee Win User

    HP Envy cursor disappeared touchpad not working


    no battery on back... tried using fn keys and rebooting to no avail, but what worked was pressing the power button on the left side of the laptop at the same time as/along with the sound/mute button on the right side of the laptop makes it power off by force rather than by using "shut down" and so when the machine is powered on again, the touchpad is responsive and the cursor reappears.

    :)
     
    OntChee, Mar 15, 2019
    #1
  2. wittier Win User

    Cursor / Mouse Pointer disappears from screen, doesn't reappear


    Cursor / Mouse Pointer disappears from screen, doesn't reappear

    Windows 10 Fall Creators Update
    HP Envy x360

    Frequently the cursor arrow / mouse pointer disappears from the screen. I sometimes can move the pointer up to the top of the screen using the touchpad and sometimes it will return to being viewable. It's as if the pointer/cursor is sometimes hidden when it's positioned in the body of the screen but reappears when it's up in the header. Moving my finger around the touchpad doesn't recover the pointer until I move to the top of the touchpad. I can see that the app is reacting as if the cursor is over items on the screen (they flicker for example) but the arrow does not appear.

    The app I use most is Chrome. I don't think it's an app issue but will try to monitor whether it happens in other apps as well.

    More effective in recovering the pointer is touching the touch screen and then the touchpad and the mouse pointer then reappears.

    I've tried resizing and changing the color of the mouse pointer in Windows Settings, but this didn't change the issue.

    How can I make the cursor / mouse pointer arrow disappear less often and, if it disappears, make it come back by just touching the touchpad?
     
    wittier, Mar 15, 2019
    #2
  3. aakkam22 Win User
    HP Envy 5530 scanner not working

    Some tips:


    • When trying to scan from a computer, what is displayed on the printer?

    • Try making a copy of something from the printer itself. If that doesn't work, then the problem is with the printer itself. Contact HP Support for that. However, if it works, then it is a software issue.

    • Does the support guide for your printer have any instructions on resetting the printer, such as unplugging it?

    See this thread on the HP Support Forums:

    HP Envy 5530 will not scan - HP Support Forum
     
    aakkam22, Mar 15, 2019
    #3
  4. jmcp225 Win User

    HP Envy cursor disappeared touchpad not working

    HP Envy touchpad won't scroll with Windows 10

    HP Envy touchpad won't scroll with Windows 10
     
    jmcp225, Mar 15, 2019
    #4
Thema:

HP Envy cursor disappeared touchpad not working

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