Windows 10: HP ENVY Photo 7800 Series Printer

Discus and support HP ENVY Photo 7800 Series Printer in Windows 10 Support to solve the problem; I am not sure if you all can help with this, but I will continue to list the ongoing problem I have been having. HP Printer No Sleep After 5 Minutes... Discussion in 'Windows 10 Support' started by Jesse Williams, Jun 27, 2019.

  1. HP ENVY Photo 7800 Series Printer


    I am not sure if you all can help with this, but I will continue to list the ongoing problem I have been having.

    HP Printer No Sleep After 5 Minutes Issue

    I have an HP ENVY Photo 7800 Series Printer. This makes my 3rd HP printer that I have had to have replaced under warranty due to the printer touch screen not going to sleep after 5 minutes. I originally ordered an HP Officejet printer that had the issue, and I had to have it replaced under warranty twice, until HP finally sent me a gift card to purchase the ENVY Photo printer. The touch screen works fine out of the box. But today, we had a power outage, and it has caused the touch screen on the printer to not sleep again. I ran HP Print & Scan Doctor, and it applied some recommended updates and settings and it fixed a port match issue it said.

    What is a port match issue?

    Also, can someone help me identify what in the world is causing me headache for these printers not to turn off after 5 minutes?

    Thanks, Jesse

    :)
     
    Jesse Williams, Jun 27, 2019
    #1

  2. Adjusting the gray scale on hp 7800 series printer

    How do you adjust the black and white printing scale on the HP 7800 printer. The black prints in a medium gray and I want to adjust it to a darker tone WITHOUT affecting the color option.
     
    RichardRisch, Jun 27, 2019
    #2
  3. HP Envy Printer offline after upgrade to Win10

    Hi,

    Welcome to Microsoft community and thank you for posting your query.

    Sorry for the inconvenience caused to you. Let me help you to fix the issue.

    I appreciate the troubleshooting steps you have performed. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I would suggest you to go to the below link, select the Windows 10, download the latest updated printer driver
    and install the same.

    HP ENVY 5530 e-All-in-One Printer - Driver Downloads | HP® Customer Support

    Hope this helps. Keep posting us with the status we will be glad to help to you.
     
    Billion Debbarma, Jun 27, 2019
    #3
  4. HP ENVY Photo 7800 Series Printer

    HP ENVY 4500 SERIES PRINTER IN WINDOWS 10

    MY HP ENVY 4500 SERIES PRINTER SHOWED OFFLINE IN WINDOWS 10. I TRIED TO PUT IT BACK ONLINE AND DIDN'T SUCCEED, SO I DELETED THE PRINTER AND TRIED REINSTALLING IT AGAIN. BUT THERE IS NO DRIVER FOR THE 4500 SERIES DRIVER. I HAVE A CD AND STILL NOT SUCCESS.
    PLEASE HELP ME,
     
    DianeTablet, Jun 27, 2019
    #4
Thema:

HP ENVY Photo 7800 Series Printer

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