Windows 10: HP ENVY x360 Tablet Touchscreen Not Working!!!

How do I fix my tablet/ touchscreen? I have tried everything online and nothing has worked.... PLEASE HELP!!!!!

:)

 

why isn't my touchscreen working on my hp envy x360

i just bought an hp envy x360 2-1 not even a week ago and now the touchscreen is not working. i have tried turning the computer off and back on and it still does not work.

 

HP ENVY x360 Touchscreen and Driver issues

Hi Milad,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

This issue can occur if some of the system files and drivers are not working as expected.

Suggest you to refer and follow the steps from this article on ‘Troubleshooting Touch Screen issues’.

Important: Your screen resolution needs to be at least 1024 x 768 to have multiple windows and apps on your screen at the same time.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Follow these steps to uninstall the driver from the PC.

1. Open Device Manager.
   
2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
   
3. Right-click (or tap and hold) the name of the device, and select Uninstall.
   
4. Restart your PC, and Windows will attempt to reinstall the driver.
   

You may also want to
download the drivers from the OEM HP website and install it to check if that helps.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

HP Envy x360 Touchscreen not working

I've a new computer Envy X360 and what can I do to fix this problem?