Windows 10: HP ENVY x360 Touchscreen and Driver issues

Discus and support HP ENVY x360 Touchscreen and Driver issues in Windows 10 Drivers and Hardware to solve the problem; Hey guys, I have been dealing with this problem for a few months now. I got a brand new HP ENVY x360 Convertible 15-cn0xxx laptop and it was... Discussion in 'Windows 10 Drivers and Hardware' started by MiladinStojadinovic, Nov 26, 2018.

  1. MILADINSTOJADINOVIC
    MiladinStojadinovic Win User

    HP ENVY x360 Touchscreen and Driver issues


    Hey guys,


    I have been dealing with this problem for a few months now.

    I got a brand new HP ENVY x360 Convertible 15-cn0xxx laptop and it was working fine for a while and after a couple of months (after a windows update, but not completely sure this was the cause) the keyboard and touchscreen stopped working altogether.


    After some web digging, I found an article saying to try and disable the Intel Integrated Sensor Solution driver and see what happens.

    My keyboard responded and is working properly now, but the touchscreen is still not responding.

    I have tried updating the drivers, doing all the available windows updates, removing and restarting the drivers that have an issue and nothing has worked.


    The Sensor Solution driver is permanently disabled so I can use my keyboard but I would love to use the screen again too.


    When I start the troubleshoot, it also tells me that the I2C HID device has a driver problem but it cant identify it.

    When I go to see if there is a new version to update the driver, it says it is up to date.


    I am at a loss and gave up on trying to find a solution but am hoping someone might know how to help me out.


    Thank you...

    :)
     
    MiladinStojadinovic, Nov 26, 2018
    #1
  2. NICK KLEMM
    Nick Klemm Win User

    why isn't my touchscreen working on my hp envy x360

    i just bought an hp envy x360 2-1 not even a week ago and now the touchscreen is not working. i have tried turning the computer off and back on and it still does not work.
     
    Nick Klemm, Nov 26, 2018
    #2
  3. OLIVIERBIVEGETE
    OlivierBivegete Win User
    HP Envy X360 Screen Flashing Issue

    Having the same very issue with a HP ENVY x360 m6 Convertible
     
    OlivierBivegete, Nov 26, 2018
    #3
  4. SOULMAN 60
    Soulman 60 Win User

    HP ENVY x360 Touchscreen and Driver issues

    HP Envy x360 Touchscreen not working

    I've a new computer Envy X360 and what can I do to fix this problem?
     
    Soulman 60, Nov 26, 2018
    #4
Thema:

HP ENVY x360 Touchscreen and Driver issues

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