Windows 10: HP Laptop 15s-du0xxx

we are unable to set up open windows hello on my laptop

:)

 

How to reset BIOS F.60 on HP Laptop 15-bs111ur?

A couple of months ago I updated BIOS of my HP Laptop 15-bs111ur on F.60. I am sure that I downloaded F.60 from the official website. Around the same time, after BIOS upgrading I started to hear loud fan noise. I performed many steps to fix it:

1. Updated all drivers;
   
2. Reinstalled Windows 10 Home Edition;
   
3. Used all tests from HP Support Assistant;
   
4. Thermal paste was replaced;
   
5. The fan was replaced (yes, I even installed a new fan for CPU).
   

Nothing helped.

Recently, I noticed, that F.60 version was gone from the list of versions supported for my bs-111ur. And now, obviously, I am pretty sure BIOS should be reset. I tried to reset BIOS with the following ways:

• Reset a laptop with a removable battery;
  
• Win+B+Power button: HP BIOS Update screen does not display;
  
• Reset the CMOS using Win+V+Power button: reset was successfully executed.
  However, BIOS is still F.60 version, and I am still can not reset it via "Win+B+Power button".
  
• Recover the BIOS using a USB recovery drive: HP BIOS Update does
  not display.
  

How I can reset BIOS? Or maybe there is some way to downgrade F.60 on F.52?

 

My 2 months old HP laptop (HP 15-ay106ne) is suddenly shutting down

I'm from India. I bought a HP 15-ay106ne laptop through my uncle in Abu Dubai on 01-01-2017.

After a week I noticed that it didn't charge up to 100%. After 15 days I noticed that it suddenly shuts down when the charging reaches 15% without any notification about plug-in. After few days it shuts down in between 15% and 20%.

Now it's shutting down in between 36%-40% of charging. I found that the battery backup is also not good. Original backup is 10 hours but my laptop gives 5 hours of battery backup.

I gave my laptop in to a HP service centre and they said it has a hardware problem. In India the spare parts are not available so please go to Dubai with your laptop.

I preferred to buy it in Dubai because of its international warranty. But now they are not going to help me out of this problem.

Please help me to get my laptop in good condition. And suggest me how to decrease the cycle count.

 

Battery Problem { hp envy 15}

Hi Mohsin,

I am sorry to know that you have been facing battery issue for 2 months.

Restart the computer a few times and check for Windows Updates.

In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

Try to run the Power Troubleshooter.

Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings,
which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

• Press Windows Logo Key+X then click on Search option.
• Type Troubleshooting.
• Select Troubleshooting and click on
  System and Security.
• Click on Power and follow the onscreen steps.

If the issue persist, then I suggest you to try the steps provided in the link below ad check. If you cant perform few steps on your own please check with HP.

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10):

http://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc-(touch)/8502643/document/c04700771/

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge:

http://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc-(touch)/8502643/document/c00259897/

Please get back to us with the results to assist you further.

Thank you.