Windows 10: HP laptop cannot wake up from sleep

Discus and support HP laptop cannot wake up from sleep in Windows 10 Performance & Maintenance to solve the problem; Good day, folks. The laptop was working fine until it went to sleep; then the screen remains blank even I do the followings:- 1. press the power... Discussion in 'Windows 10 Performance & Maintenance' started by HWW-WT, Jun 17, 2020.

  1. HWW-WT Win User

    HP laptop cannot wake up from sleep


    Good day, folks.


    The laptop was working fine until it went to sleep; then the screen remains blank even I do the followings:-


    1. press the power button until the laptop powers off, but when I release the button, the laptop will power up screen remains blank, only the light on the CAP key flashed about three times, no disk activity can be seen ... and remains blank.


    2. I try all other buttons but none will 'wake up' the laptop to display anything on the screen, it remains blank.


    The Windows 10 was updated recently.


    Any help I can get will be appreciated. Thanks.


    HW

    :)
     
    HWW-WT, Jun 17, 2020
    #1
  2. Chadi Win User

    ASUS Laptop Won't Wake from Sleep Mode

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363 Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0

    Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    HP laptop cannot wake up from sleep [​IMG]

    HP laptop cannot wake up from sleep [​IMG]

    HP laptop cannot wake up from sleep [​IMG]

    HP laptop cannot wake up from sleep [​IMG]

    HP laptop cannot wake up from sleep [​IMG]
     
    Chadi, Jun 17, 2020
    #2
  3. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Jun 17, 2020
    #3
  4. capnp72 Win User

    HP laptop cannot wake up from sleep

    Restart when waking laptop from sleep mode


    When I wake my HP laptop from sleep mode, it says there is a problem and needs to restart. Then it restarts. It didn't do this until I upgraded to Windows 10. Anyone else have this problem or have suggestions on how to fix it? Thank you for any assistance.
     
    capnp72, Jun 17, 2020
    #4
Thema:

HP laptop cannot wake up from sleep

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