Windows 10: HP laptop crashes on waking BSOD - "CRITICAL PROCESS DIED"

Code: Loading Dump File [G:\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred srv* ************* Symbol Path validation summary ************** Response Time (ms) Location Deferred SRV*f:\localsymbols*Symbol information Symbol search path is: SRV*f:\localsymbols*Symbol information Executable search path is: srv* Windows 10 Kernel Version 10240 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 10240.16515.amd64fre.th1.150916-2039 Machine Name: Kernel base = 0xfffff802`0ce7b000 PsLoadedModuleList = 0xfffff802`0d1a0010 Debug session time: Sat Oct 10 19:20:40.088 2015 (UTC - 7:00) System Uptime: 0 days 0:29:09.939 Loading Kernel Symbols ............................................................... ................................................................ ......................................... Loading User Symbols ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 154, {ffffe0008a712000, ffffd0014858c570, 0, 0} Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_STORE_EXCEPTION (154) The store component caught an unexpected exception. Arguments: Arg1: ffffe0008a712000, Pointer to the store context or data manager Arg2: ffffd0014858c570, Exception information Arg3: 0000000000000000, Reserved Arg4: 0000000000000000, Reserved Debugging Details: ------------------ SYSTEM_SKU: A2F41AV SYSTEM_VERSION: 0691120000204610000620100 BIOS_DATE: 12/25/2012 BASEBOARD_PRODUCT: 169B BASEBOARD_VERSION: KBC Version 18.1A BUGCHECK_P1: ffffe0008a712000 BUGCHECK_P2: ffffd0014858c570 BUGCHECK_P3: 0 BUGCHECK_P4: 0 CPU_COUNT: 4 CPU_MHZ: 5d9 CPU_VENDOR: AuthenticAMD CPU_FAMILY: 12 CPU_MODEL: 1 CPU_STEPPING: 0 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x154 PROCESS_NAME: System CURRENT_IRQL: 0 ANALYSIS_VERSION: 10.0.10240.9 amd64fre EXCEPTION_RECORD: 0000000005adb000 -- (.exr 0x5adb000) Cannot read Exception record @ 0000000005adb000 TRAP_FRAME: ffffe0008a68e010 -- (.trap 0xffffe0008a68e010) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. Unable to get program counter rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=0000000000000200 rsp=ffffe0008a68e010 rbp=ffffe0008a68e130 r8=0000000000000000 r9=0000000000000000 r10=0000000000000000 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl nz na pe nc 8180:0200 ?? ??? Resetting default scope BAD_STACK_POINTER: ffffe0008a68e010 IP_IN_FREE_BLOCK: 0 LAST_CONTROL_TRANSFER: from fffff8020d0ba306 to fffff8020cfc9240 STACK_TEXT: ffffd001`4858c4c8 fffff802`0d0ba306 : 00000000`00000154 ffffe000`8a712000 ffffd001`4858c570 00000000`00000000 : nt!KeBugCheckEx ffffd001`4858c4d0 fffff802`0cfdb730 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x22 ffffd001`4858c510 fffff802`0cfb858f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3930 ffffd001`4858c540 fffff802`0cfcf27d : 00000000`00000000 ffffd001`4858c6e0 fffff802`0d1ffc00 00000000`00000000 : nt!_C_specific_handler+0x9f ffffd001`4858c5b0 fffff802`0ceef050 : 00000000`00000000 fffff802`0d1ffc00 ffffd001`4858d508 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xd ffffd001`4858c5e0 fffff802`0ceebc78 : ffffd001`4858d508 ffffd001`4858d220 ffffd001`4858d508 fffff901`00000001 : nt!RtlDispatchException+0x4e8 ffffd001`4858ccf0 fffff802`0cfd3c82 : 00000000`05adb000 00000017`13949a60 ffffe000`8a68e010 00010000`0000039c : nt!KiDispatchException+0x144 ffffd001`4858d3d0 fffff802`0cfd23a2 : ffffe000`8a7cd510 ffffe000`8afb5300 00000000`00000000 fffff802`0cebca26 : nt!KiExceptionDispatch+0xc2 ffffd001`4858d5b0 fffff802`0cf9d1d0 : ffffd001`44c02000 ffffd001`44c02000 00000000`00001000 fffff802`0cf414c4 : nt!KiPageFault+0x222 ffffd001`4858d740 fffff802`0cf414c4 : ffffe000`8a712050 fffff802`0d0fe920 ffffd001`44c02000 00000000`00da7a64 : nt!RtlDecompressBufferXpressLz+0x50 ffffd001`4858d760 fffff802`0cf8d1ae : 00000000`00000002 00000017`13949a60 ffffe000`8a712050 00000000`00000000 : nt!RtlDecompressBufferEx+0x64 ffffd001`4858d7b0 fffff802`0cf8cfee : ffffe000`8c919680 ffffbbd3`d66fe2ee ffffe000`885cc040 fffff802`0cf8e7bc : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x186 ffffd001`4858d890 fffff802`0cf8cdf5 : 00000000`00000002 ffffe000`8d4e3220 ffffe000`8a712050 fffff802`0cec3639 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xb6 ffffd001`4858d8f0 fffff802`0cf8cb2d : fffff802`ffffffff fffff802`000019a6 00000000`00000001 ffffe000`8c919680 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x1e1 ffffd001`4858d990 fffff802`0cf8c1ed : ffffd001`4858db80 ffffe000`8c919680 00000000`00000000 ffffe000`8c54f360 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc1 ffffd001`4858da50 fffff802`0cf8c121 : ffffe000`8a712000 ffffe000`8c919680 ffffe000`8a712000 fffff802`0cf8c108 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x91 ffffd001`4858dac0 fffff802`0cef71f5 : ffffe000`8c919680 ffffd001`4858db80 ffffe000`8a7131d4 fffff802`0cf621f0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x19 ffffd001`4858daf0 fffff802`0cf8c033 : 00000000`00000003 fffff802`0d1c0690 ffffe000`885cc000 ffffe000`8a712000 : nt!KeExpandKernelStackAndCalloutInternal+0x85 ffffd001`4858db40 fffff802`0cf8aaf8 : 00000000`00000000 ffffe000`8c54f180 ffffe000`8a712000 00000000`00000002 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xb7 ffffd001`4858dc10 fffff802`0cf928d0 : 00000000`00000000 00000000`00da7a64 00000005`d5817be9 fffff802`0d1c0858 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1c8 ffffd001`4858dc70 fffff802`0cef36a9 : 00000000`00da7a64 ffffe000`8c54f040 fffff802`0cf92820 ffffe000`8c9196a8 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmAsyncReadQueueWorker+0xb0 ffffd001`4858dcb0 fffff802`0cf61e88 : e0008afb`52d0dfc7 00000000`00000080 ffffe000`8a7134a0 ffffe000`8c54f040 : nt!ExpWorkerThread+0xe9 ffffd001`4858dd40 fffff802`0cfce326 : fffff802`0d1de180 ffffe000`8c54f040 ffffe000`87509040 fffff802`00000002 : nt!PspSystemThreadStartup+0x58 ffffd001`4858dda0 00000000`00000000 : ffffd001`4858e000 ffffd001`48588000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 fffff802`0d0ba306 cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 55fa569b BUCKET_ID_FUNC_OFFSET: 22 FAILURE_BUCKET_ID: 0x154_STACKPTR_ERROR_nt!SMKM_STORE_SM_TRAITS_::SmStUnhandledExceptionFilter BUCKET_ID: 0x154_STACKPTR_ERROR_nt!SMKM_STORE_SM_TRAITS_::SmStUnhandledExceptionFilter PRIMARY_PROBLEM_CLASS: 0x154_STACKPTR_ERROR_nt!SMKM_STORE_SM_TRAITS_::SmStUnhandledExceptionFilter ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x154_stackptr_error_nt!smkm_store_sm_traits_::smstunhandledexceptionfilter FAILURE_ID_HASH: {a43ab112-ffcc-3f55-2ccb-19525e960ba2} Followup: MachineOwner ---------[/quote]

:)

 

Cannot find/create dumps to upload for crash support

Yes, I am still crashing. Most often ends on bsod: critical process died. If not that, then on a red screen that is followed by shutdown.

Thanks again!

 

Critical Process Died after Standby

after waking up from standby always a BSOD Critical Process Died occurred,

after upgrading to 1709.

Moved from: Windows / Windows 10 / Install, upgrade, & activate

 

Hi rblumel,

Welcome to the 10forums.

Please read How to upload files
You are mentioning a different stop error then you show in the code..

 

i currently do not have access to the laptop in question. It is a friend of mine. If we ignore the title what is your impresson of the !analyze -v output?

 

That there is a driver in the background causing problems, the ntkrnlmp.exe file is an important Windows file.
The following is about the ntoskrnl.exe file but counts for the ntkrnlmp.exe file too

But I sincerely would want the other dumps to have a look at for a better guess.

 

Copy that, Ill see when I get access next time.