Windows 10: HP Laptop freezing/crashing all the time

I bought a brand new HP laptop 16.0 GB and 11th Gen IntelR CoreTM 17-1165G7 @ 2.80GHZ 2.80 GHZ just a couple of months ago and it has been crashing way too often.


It mostly happens when I'm in Zoom and watching videos online while having other softwares like R and Excel open at the same time.


It is always like in the picture, nothing works, and I have to press and hold the power button to shut it down.

P.s.: I do use external wire keyboard, mouse and monitor.




:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

Hp laptop screen won’t display except occasionally

- this suggests BIOS corruption or a hardware problem...
Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
Do you hear any beeps or sounds?

Try steps 1,2 here:
Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

Check the version of your BIOS vs that listed on HP's site for your laptop.

I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
How to replace the CMOS battery
- but that's just a thought.

Worth asking on the HP forum.

================================
Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

Please see:
How to Create a Bootable DOS USB Drive
for one way to do it using a free program.

However, given the above, doing that isn't likely to help you I'm afraid.