Windows 10: HP laptop keeps shutting down by itself

Discus and support HP laptop keeps shutting down by itself in Windows 10 Performance & Maintenance to solve the problem; My HP Pavilion x360 Convertible randomly shuts down by itself and now says "no battery is detected". I've got an online test coming up so please help... Discussion in 'Windows 10 Performance & Maintenance' started by Veduuuu, Oct 12, 2020.

  1. VEDUUUU
    Veduuuu Win User

    HP laptop keeps shutting down by itself


    My HP Pavilion x360 Convertible randomly shuts down by itself and now says "no battery is detected". I've got an online test coming up so please help me with what I can do to fix this. Thank you

    :)
     
    Veduuuu, Oct 12, 2020
    #1
  2. LOUIE DEL
    Louie Del Win User

    My laptop keeps shutting down after 30sec

    Hi Andie,

    To help us figure out what can cause your laptop to shut down after 30 seconds and the appropriate troubleshooting steps, we’d like to clarify the following:

    • Have you made any recent updates on your device?
    • When you said “to bring up Microsoft desk”, are you pertaining to your Microsoft account?
    • What troubleshooting steps have you done so far to resolve your concern?

    We'll be waiting for your response.
     
    Louie Del, Oct 12, 2020
    #2
  3. ZEEBA#
    Zeeba# Win User
    My hp laptop wont turn on

    This is a frequent problem am sure as you have already seen from online searches.

    Flea power is usually the culprit here, basically its residual power that remains on the computer even after thecomputer has been shutdown. You can drain the flea power with the steps the other answers have suggested.

    • Disconnecting the battery and adapter
    • Press the hardpress the power button for 30 seconds
    • This should clear the flea power

    If this doesnt work, read this article its about
    a dell inspiron     but the same applies for you hp. It has some detailed step by step instructions
     
    Zeeba#, Oct 12, 2020
    #3
  4. ESWARDEV
    eswardev Win User

    HP laptop keeps shutting down by itself

    My 2 months old HP laptop (HP 15-ay106ne) is suddenly shutting down

    I'm from India. I bought a HP 15-ay106ne laptop through my uncle in Abu Dubai on 01-01-2017.

    After a week I noticed that it didn't charge up to 100%. After 15 days I noticed that it suddenly shuts down when the charging reaches 15% without any notification about plug-in. After few days it shuts down in between 15% and 20%.

    Now it's shutting down in between 36%-40% of charging. I found that the battery backup is also not good. Original backup is 10 hours but my laptop gives 5 hours of battery backup.

    I gave my laptop in to a HP service centre and they said it has a hardware problem. In India the spare parts are not available so please go to Dubai with your laptop.

    I preferred to buy it in Dubai because of its international warranty. But now they are not going to help me out of this problem.

    Please help me to get my laptop in good condition. And suggest me how to decrease the cycle count.
     
    eswardev, Oct 12, 2020
    #4
Thema:

HP laptop keeps shutting down by itself

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