Windows 10: HP Laptop Refuses to Boot to USB

Discus and support HP Laptop Refuses to Boot to USB in Windows 10 Drivers and Hardware to solve the problem; I have wasted the best part of a day searching for a solution. My ancient mother has a new HP laptop, thin as a rail and with no DVD drive; Windows 10.... Discussion in 'Windows 10 Drivers and Hardware' started by BuckSkin, May 4, 2021 at 10:02 AM.

  1. BuckSkin Win User

    HP Laptop Refuses to Boot to USB


    I have wasted the best part of a day searching for a solution. My ancient mother has a new HP laptop, thin as a rail and with no DVD drive; Windows 10. If it has a model name, I cannot find it. She has set it up herself and now has no idea what her password is; neither she nor I can get past the password screen. I have a known-good Sandisk flash-drive that has a bootable Linux-based password eliminating program. I have used this USB stick countless times to clear passwords and it has always worked --- until now. By pressing F10 on Startup, I get BIOS Setup Utility; in this screen, I made sure USB boot was enabled, disabled Secure Boot, and moved USB/Flash Drive to the top of the boot order. There is no option to enable Legacy Boot anywhere that I can find; no mention of it at all. Pressing Esc on Startup gets a list "Start Menu"; choosing F9 there gets Boot Manager/Boot Option Menu where I have two choices, default OS UEFI boot and Boot from EFI File. Choosing "Boot from EFI File" takes me to "File Explorer" with two options; the top option "No Volume Label -- etc. etc. USB etc. etc."; the second option "System -- etc. etc. SATA etc. etc." Choosing the top option "No Volume Label" takes me to four choices: <Sandisk Secure Access> <InternetAdapterDriver> <Z__This May Be USB Password Cracker> (That is exactly what it says) <SystemVolumeInformation> Regardless of which option I select, it takes me to two choices: <.> <..> Selecting the first option does absolutely nothing. Selecting the second option simply returns me to the four choices. Other that "Enter", my only other option is to press "ESC"; pressing "ESC" at any point returns me to the Boot Option Menu with the default O/S highlighted. I have tried my best to not omit anything that I am seeing; try and try and try again and it always just boots back to the password screen. I will repeat, the USB stick that I am using has worked numerous times on other laptops and has always obliterated all passwords and allowed access to otherwise useless machines. It may be a regional thing, but there are countless laptops among my friends and relatives that have forgotten passwords; I always set them up to boot straight into the desktop with no passwords at all; it saves a lot of grief later. Thanks for reading and all help is appreciated. Can anyone please tell me what I am missing ? I am about ready to lay this thing under the rear tandems and run the truck back and forth over it a few times.

    :)
     
  2. Lazzer408 Win User

    USB boot for bios update

    Did the first step. It already doesn't work. Note the capacities and drive letters M:/N: The HP utility is about to format my raid-1 volume containing my 2 750gb drives. It thinks it's the usb stick. I can not select any other drives in the HP utility. My 512mb usb stick is U:.

    Any other suggestions?


    HP Laptop Refuses to Boot to USB nonono-jpg.jpg
     
  3. BuckSkin Win User
    HP Laptop Refuses to Boot to USB

    I have wasted the best part of a day searching for a solution.
    My ancient mother has a new HP laptop, thin as a rail and with no DVD drive; Windows 10.
    If it has a model name, I cannot find it.
    She has set it up herself and now has no idea what her password is; neither she nor I can get past the password screen.

    I have a known-good Sandisk flash-drive that has a bootable Linux-based password eliminating program.
    I have used this USB stick countless times to clear passwords and it has always worked --- until now.

    By pressing F10 on Startup, I get BIOS Setup Utility; in this screen, I made sure USB boot was enabled, disabled Secure Boot, and moved USB/Flash Drive to the top of the boot order.

    There is no option to enable Legacy Boot anywhere that I can find; no mention of it at all.

    Pressing Esc on Startup gets a list "Start Menu"; choosing F9 there gets Boot Manager/Boot Option Menu where I have two choices, default OS UEFI boot and Boot from EFI File.

    Choosing "Boot from EFI File" takes me to "File Explorer" with two options; the top option "No Volume Label -- etc. etc. USB etc. etc."; the second option "System -- etc. etc. SATA etc. etc."

    Choosing the top option "No Volume Label" takes me to four choices:

    <Sandisk Secure Access>
    <InternetAdapterDriver>
    <Z__This May Be USB Password Cracker> (That is exactly what it says)
    <SystemVolumeInformation>

    Regardless of which option I select, it takes me to two choices:

    <.>
    <..>

    Selecting the first option does absolutely nothing.
    Selecting the second option simply returns me to the four choices.

    Other that "Enter", my only other option is to press "ESC"; pressing "ESC" at any point returns me to the Boot Option Menu with the default O/S highlighted.

    I have tried my best to not omit anything that I am seeing; try and try and try again and it always just boots back to the password screen.

    I will repeat, the USB stick that I am using has worked numerous times on other laptops and has always obliterated all passwords and allowed access to otherwise useless machines.
    It may be a regional thing, but there are countless laptops among my friends and relatives that have forgotten passwords; I always set them up to boot straight into the desktop with no passwords at all; it saves a lot of grief later.

    Thanks for reading and all help is appreciated.

    Can anyone please tell me what I am missing ?

    I am about ready to lay this thing under the rear tandems and run the truck back and forth over it a few times.
     
  4. Brink Win User

    HP Laptop Refuses to Boot to USB

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, HP Laptop Refuses to Boot to USB :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
Thema:

HP Laptop Refuses to Boot to USB

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