Windows 10: HP Laptop says password is incorrect but I dont have one

Discus and support HP Laptop says password is incorrect but I dont have one in Windows Hello & Lockscreen to solve the problem; I have a HP Envy laptop that is not password protected. The laptop stays in my house and no one has had access to it. I put it into sleep mode and when... Discussion in 'Windows Hello & Lockscreen' started by SueJackson3, Sep 11, 2020.

  1. HP Laptop says password is incorrect but I dont have one


    I have a HP Envy laptop that is not password protected. The laptop stays in my house and no one has had access to it. I put it into sleep mode and when I returned 20 minutes later I hit enter to unlock it and the screen states "the password is incorrect. Try again" and it takes me back to my name and "sign in".


    I have tried holding shift and restarting the laptop, however it states that my administrative password is wrong I have changed the password using my phone and tried logging in with that password.


    I have important school documents on my laptop and I cannot do a hard reset and lose all of them.


    Can anyone help?

    :)
     
    SueJackson3, Sep 11, 2020
    #1

  2. Password says The paramenter is incorrect.

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    I understand your concern and will help you with the issue.

    I suggest you to follow the methods:

    Method 1

    Please follow the steps below to go back to the normal startup:


    • Type windows + r to open run command.

    • Type msconfig to open system configuration.

    • Uncheck the safe mode.

    • Then restart the computer and check.
    Method 2

    I recommend you to follow the article and check if it helps::

    Password says The paramenter is incorrect.

    Please get back to us with the updated status. WE will be happy to assist you further.
     
    AmritaBhattacharjee1709, Sep 11, 2020
    #2
  3. Leoniepig Win User
    HP Laptop won't recognize password

    I cannot get past the login screen after I turn on my laptop. It uses Windows 10. I have had the same password since setting up the laptop when I bought it a year ago. I know it is correct but it says it is incorrect .Using the 'eye' icon to view the password
    shows the correct password. I can use shift with restart to get to an options page, but all the options I have tried still require a password, then say it is incorrect. The internet icon shows a picture that looks like a computer, so it is not connecting and
    I don't know how to fix this without logging in, so I can't reset the password from another device. HP is no help, say it's a software issue. Can anyone help me access my computer?
     
    Leoniepig, Sep 11, 2020
    #3
  4. ppkotha Win User

    HP Laptop says password is incorrect but I dont have one

    Laptop says incorrect password and also no internet access.

    I restart my laptop . After that I put my Microsoft password and it's say incorrect password. But I put the correct password .. And it's also show me no internet access when my other device has full wifi connection. After that I change my Microsoft password
    from another computer. But my problem is not solved.
     
    ppkotha, Sep 11, 2020
    #4
Thema:

HP Laptop says password is incorrect but I dont have one

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