Windows 10: HP laptop stuck on home screen

Discus and support HP laptop stuck on home screen in Windows Hello & Lockscreen to solve the problem; My son’s HP laptop is stuck on the home screen with no crusor or anything. It also appears to be stuck in airplane mode. I tried a hard reset. I tried... Discussion in 'Windows Hello & Lockscreen' started by grm8888, May 19, 2020.

  1. grm8888 Win User

    HP laptop stuck on home screen


    My son’s HP laptop is stuck on the home screen with no crusor or anything. It also appears to be stuck in airplane mode. I tried a hard reset. I tried a system restore, but it says I needed a restore point setup and that i need to be online to do that. I tried to reset the pc but it said i have no space, which is odd because there isnt much on it. I tried to troubleshoot. Im sure im forgetting everything Ive tried, but ive searched and searched different threads and tried everything. I hit a roqdblock each time. He may have a virus?

    :)
     
    grm8888, May 19, 2020
    #1

  2. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, May 19, 2020
    #2
  3. Xjoejoex Win User
    Hp laptop screen won’t display except occasionally

    HP laptop stuck on home screen [​IMG]

    HP laptop stuck on home screen [​IMG]

    HP laptop stuck on home screen [​IMG]

    HP laptop stuck on home screen [​IMG]

    I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?
     
    Xjoejoex, May 19, 2020
    #3
  4. dalchina Win User

    HP laptop stuck on home screen

    Hp laptop screen won’t display except occasionally

    - this suggests BIOS corruption or a hardware problem...
    Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
    Do you hear any beeps or sounds?

    Try steps 1,2 here:
    Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

    Check the version of your BIOS vs that listed on HP's site for your laptop.

    I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
    How to replace the CMOS battery
    - but that's just a thought.

    Worth asking on the HP forum.

    ================================
    Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

    Please see:
    How to Create a Bootable DOS USB Drive
    for one way to do it using a free program.

    However, given the above, doing that isn't likely to help you I'm afraid.
     
    dalchina, May 19, 2020
    #4
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HP laptop stuck on home screen

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