Windows 10: HP laptop stuck on home screen

My son’s HP laptop is stuck on the home screen with no crusor or anything. It also appears to be stuck in airplane mode. I tried a hard reset. I tried a system restore, but it says I needed a restore point setup and that i need to be online to do that. I tried to reset the pc but it said i have no space, which is odd because there isnt much on it. I tried to troubleshoot. Im sure im forgetting everything Ive tried, but ive searched and searched different threads and tried everything. I hit a roqdblock each time. He may have a virus?

:)

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd

 

Hp laptop screen won’t display except occasionally

I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?

 

Hp laptop screen won’t display except occasionally

- this suggests BIOS corruption or a hardware problem...
Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
Do you hear any beeps or sounds?

Try steps 1,2 here:
Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

Check the version of your BIOS vs that listed on HP's site for your laptop.

I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
How to replace the CMOS battery
- but that's just a thought.

Worth asking on the HP forum.

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Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

Please see:
How to Create a Bootable DOS USB Drive
for one way to do it using a free program.

However, given the above, doing that isn't likely to help you I'm afraid.