Windows 10: Hp laptop touchpad not working

I recently buy a new laptop 2 days ago. I'm afraid it's broken becsuse the touchpad is not working. Please help , haven't done anything yet, attached mouse for me to use it for a while.

:)

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

HP Stream Touchpad Not Working

Hi Nelly,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  What do you refer to, when you say “I know the touchpad works, I'm just not sure how to get it to work”?
  
• 
  What happens when you try to use the Touchpad? Does it hangs/not respond?
  
• 
  Is your system up to date?
  

Meanwhile, you may follow the below steps and check if you are able to switch on the Touchpad. This way we can isolate the issue.

• 
  Press Windows + I keys on the keyboard to open settings menu.
  
• 
  Click on Devices.
  
• 
  Click on Mouse and touchpad.
  
• 
  Touch or click the Touchpad toggle to turn off or on the Touchpad.
  
• 
  You may configure the various touchpad gestures also here.
  

As you have got the drivers from the HP website, it is recommended to update the drivers if there are any latest updates. I suggest you to refer to the below article and check on how to install and update drivers in Windows 10.

How to: Install and Update drivers in Windows
10

Reference: I suggest you to follow the suggestions provided by
TylerWelch on July 30, 2015 and check if it helps.

http://answers.microsoft.com/en-us/...08-5e9b-4b2f-ba0a-7f992071c7da?page=~pagenum~

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

I want to disable touchpad on Dell laptop


These 7 steps allowed me to disable my touchpad (Dell laptop, Windows 10):

1. Win Start button
2. Type in "device manager"
3. Select Device Manager to open it
4. Click down arrow to left of "Mice and other..." to expand
5. Right click Dell Touchpad
6. Disable device
7. Yes