Windows 10: HP laptop windows rear facing camera will not work

HI I am not sure why but my camera to see the outside world quit working. Here is my dx info and I already made sure everything is update.

if you can help, please respond.


Thank you

Lori Severson


Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: HP TrueVision HD Camera
Category: Camera
SymbolicLink: \\?\usb#vid_05c8&pid_03ba&mi_00#6&73fe50&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Location: Front
Rotation: 0
Manufacturer: Microsoft
HardwareID: USB\VID_05C8&PID_03BA&REV_0003&MI_00,USB\VID_05C8&PID_03BA&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 10.0.18362.1
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
Service: usbvideo
Class: Camera
DevNodeStatus: 180200A[DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: HP TrueVision HD Camera
Parent: USB\VID_05C8&PID_03BA\0001
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: WdmCompanionFilter
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: n/a
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
CustomCaptureSource: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
AnalogProviders: n/a
ProfileIDs: n/a

:)

 

Rear facing camera is not working on Windows 10.

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Rear Facing Camera

Hi Sadie,

Based on the information that you've provided, may we know if you're getting an error message when using the rear camera? Also, we like to know if there's a physical rear camera present on your device.

If this issue occurs due to hardware issues, we suggest that you contact the Original Equipment Manufacturer (OEM) of the device.

We look forward to an update on your concern.