Windows 10: HP laptop won't boot up

I seem to have multiple problems.


I new HP laptop with Windows 10 Home Edition.


I am getting the blue screen on start up but the error seems to vary. I have gotten each of these:

CRITICAL PROCESS DIED

SYSTEM SERVICE EXCEPTION

SYSTEM EXCEPTION THREAD NOT HANDLED

KMODE EXCEPTION NOT HANDLED

KERNEL SECURITY CHECK FAILURE

IRQL NOT LESS OR EQUAL

BAD POOL HEADR


After I get one of these errors the machine tries to reboot automatically.


After 3 or 4 attempted reboots I get a Recover screen with a button for advanced repair options.

I have tried Troubleshoot option Recovery Manager but this fails.

Also tried Troubleshoot option Reset this PC with both options 'Keep my files' and 'Remove everything' but I immediately get KERNEL SECURITY CHECK ERROR.


Since I can't get it to boot up I can't even try to fix things.


Anyone have advice?


Thanks

J

:)

 

Hp laptop screen won’t display except occasionally

I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?

 

I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

Hi Donna,

Thank you for posting in Microsoft Community.

• Have you installed all pending Windows and driver updates?
• Did you make any changes to your computer prior to this issue?

I suggest you to refer the link below and perform the troubleshooting steps suggested.

http://h30434.www3.hp.com/t5/Scanni...ort-for-Windows-10-won-t-come-up/td-p/5323205


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Win 10 won´t boot up, only hp logo shows


Hi, I searched for
"how to access bios HP laptop"

HP Notebook PCs - BIOS Setup Information and Menu Options | HP® Customer Support


suggests
F1 or F10
Enter Setup at the red Compaq logo or blue HP logo

So when you see the HP logo (or just before) start pressing one of those.


As you can't boot your PC, your only hope of recovery is if you can boot it not from its internal disk, but from something else.

That way you have a chance of running System Restore, or restoring the registry backup. And at least you can see if you can still access the hard disk inside your PC.

Whatever you need to do will, I think, be well outside your comfort zone, so I would strongly suggest you seek help from a friend or relative.

Do you have a bootable flash drive or DVD for Win 10?
(Your laptop apparently has a DVD drive)
HP ProBook 6440b (NN230EA) specifications

Please download and burn a DVD for Kyhi's bootable disk available from the top of the Software and Apps section here. This should give you a Win 10 style desktop.

However, to be able to boot from it you probably need to change the boot priority in your BIOS.