Windows 10: HP Mouse having mind of its own

Howdy,

I am using a HP Touchscreen 23.8" Full HD All-in-One
Desktop 24-f0137c, utlilizing a wired HP keyboard and wired HP mouse.
I run Windows 10 Home fully updated and according to my security programs spyware and virus free.
A few weeks ago out of the blue my HP mouse started to have a mind of its own. This only happened when I was roaming around my Facebook page and responding to posts by my friends. It seemed that every time I would click on the 'like' button or reply to a friend that my cursor would zip down the page about four or five inches. I have tried another HP mouse on this computer and it produced the same problem.
I am using the Edge browser while my wife who uses Firefox on the same computer with the same mouse does not have this problem.
Any ideas?

Thanks and regards,

:)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Mouse pad turn off windows 10 on a HP laptop

Hi,

Thank you for posting your query on Microsoft Community.

Please reply: What happens when you try disabling the mouse pad? Do you receive any error message?

You can also disable your mouse pad by following the steps below:

• Press Windows key + X key and click Device Manager.
• Expand the Mice and other pointing devices.
• Right-click on the Mouse driver and click on Disable.
• A prompt will appear, click yes.

I would also suggest you update the driver from the device manager.

Hope this helps. Please respond if you have further related queries.

Regards,