Windows 10: HP my display by Portrait Displays Inc keeps resetting every few days

Discus and support HP my display by Portrait Displays Inc keeps resetting every few days in Windows 10 Software and Apps to solve the problem; Not sure this is the correct forum for this issue. Every few days my settings in "HP My display " get reset to default brightness of 100% and Cool... Discussion in 'Windows 10 Software and Apps' started by sportflyer, Nov 28, 2018.

  1. SPORTFLYER
    sportflyer Win User

    HP my display by Portrait Displays Inc keeps resetting every few days


    Not sure this is the correct forum for this issue.

    Every few days my settings in "HP My display " get reset to default brightness of 100% and Cool mode after a startup. HP Forums don't seem to have a permanent solution for me after trying various solutions . I am already using the latest version from Portrait Displays and have the latest graphic drivers. Computer is HP Envy Recline 230k011 running Windows 10 ver 1803. Something seems to be triggering the reset and I cant find it.

    Maybe I should uninstall the program and use another to adjust brightness and display mode ,Prefer a warmer display than cool

    TKs

    Any ideas ?

    :)
     
    sportflyer, Nov 28, 2018
    #1
  2. SPORTFLYER
    sportflyer Win User

    HP my display by Portrait Displays Inc keeps resetting every few days

    Not sure this is the correct forum for this issue.

    Every few days my settings in "HP My display " get reset to default brightness of 100% and Cool mode after a startup. HP Forums don't seem to have a permanent solution for me after trying various solutions . I am already using the latest version from Portrait Displays and have the latest graphic drivers. Computer is HP Envy Recline 230k011 running Windows 10 ver 1803. Something seems to be triggering the reset and I cant find it.

    Maybe I should uninstall the program and use another to adjust brightness and display mode ,Prefer a warmer display than cool

    TKs

    Any ideas ?
     
    sportflyer, Jan 28, 2020
    #2
  3. SPORTFLYER
    sportflyer Win User
    HP my display by Portrait Displays Inc keeps resetting every few days

    The brightness control was missing from the very beginning when I purchased the computer. Talked to HP and they suggested using HP My Display. It worked until new Windows 10 update when the reset issue came up. At first I did not notice it because I don't turn off the computer , just put it to sleep for the night.

    After I replaced the HDD with SSD recently, I began to shut down computer for the night due to much fast boot up time. Then I notice the problem . Its quite irritating.
     
    sportflyer, Jan 28, 2020
    #3
  4. SPORTFLYER
    sportflyer Win User

    HP my display by Portrait Displays Inc keeps resetting every few days

    HP my display by Portrait Displays Inc keeps resetting every few days

    Can you suggest some workaround 3rd party software?
     
    sportflyer, Jan 28, 2020
    #4
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HP my display by Portrait Displays Inc keeps resetting every few days

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