Windows 10: HP Notebook 15-ba009dx Product Information Invalid, I don’t know what this is

Discus and support HP Notebook 15-ba009dx Product Information Invalid, I don’t know what this is in Windows 10 Installation and Upgrade to solve the problem; [ATTACH]I’ve had my laptop since 2018 and for the last over year and half, this screen pops up every time I restart it. Ive tried updating the drives,... Discussion in 'Windows 10 Installation and Upgrade' started by alyisdead, Apr 20, 2021.

  1. alyisdead Win User

    HP Notebook 15-ba009dx Product Information Invalid, I don’t know what this is


    HP Notebook 15-ba009dx Product Information Invalid, I don’t know what this is 7af59894-a7f6-40cd-a340-bfb162edda6f?upload=true.jpg I’ve had my laptop since 2018 and for the last over year and half, this screen pops up every time I restart it. Ive tried updating the drives, but they’ve already been updated, and I googled what was on the screen and figured out its a problem with BIOS, but i cannot figure out how to fix it.

    id be beyons appreciative and grateful if someone can help me with this issue?

    :)
     
    alyisdead, Apr 20, 2021
    #1

  2. Driver Audio issue in notebook Hp 15ab022nl

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern, however I suggest you to go through the steps given from this link below and check if it helps, and if it doesn’t please contact the manufacturer for further assistance.

    http://support.hp.com/us-en/product...ries/7771366/model/8587246/document/c04973149

    Hope this information is helpful.
     
    SujataMoktan, Apr 20, 2021
    #2
  3. Nikhar_K Win User
    battery not charging on my hp notebook

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



    If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:



    1. Press Windows Logo key + X, and select
      Device Manager.
    2. Expand Battery.
    3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
      Uninstall.
    4. Click OK to confirm.
    5. Restart the computer.


    You may also want to look at the troubleshooting steps mentioned in the HP articles

    HP Notebook PCs - Testing and Calibrating the Battery (Windows)
    and

    HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 20, 2021
    #3
  4. HP Notebook 15-ba009dx Product Information Invalid, I don’t know what this is

    Battery Problem { hp envy 15}

    Hi Mohsin,

    I am sorry to know that you have been facing battery issue for 2 months.

    Restart the computer a few times and check for Windows Updates.

    In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

    Try to run the Power Troubleshooter.

    Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings,
    which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

    • Press Windows Logo Key+X then click on Search option.
    • Type Troubleshooting.
    • Select Troubleshooting and click on
      System and Security.
    • Click on Power and follow the onscreen steps.
    If the issue persist, then I suggest you to try the steps provided in the link below ad check. If you cant perform few steps on your own please check with HP.

    HP Notebook PCs - Testing and Calibrating the Battery (Windows 10):

    http://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc-(touch)/8502643/document/c04700771/

    HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge:

    http://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc-(touch)/8502643/document/c00259897/

    Please get back to us with the results to assist you further.

    Thank you.
     
    Kalpana Shankarappa, Apr 20, 2021
    #4
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HP Notebook 15-ba009dx Product Information Invalid, I don’t know what this is

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