Windows 10: HP Officejet 3830 wont print in color after update

Discus and support HP Officejet 3830 wont print in color after update in Windows 10 Drivers and Hardware to solve the problem; I have a new HP Officejet 3830 that I installed last week. Has been working fine until the latest Windows 10 update this week. Now when I right click... Discussion in 'Windows 10 Drivers and Hardware' started by Dee 347, Jul 1, 2020.

  1. DEE 347
    Dee 347 Win User

    HP Officejet 3830 wont print in color after update


    I have a new HP Officejet 3830 that I installed last week. Has been working fine until the latest Windows 10 update this week. Now when I right click a document to print - it appears in black in white on the preview screen and will only print in black and white. I uninstalled the HP Printer software and reinstalled it along with the latest driver. That didn't help. I checked the printers device settings and cannot find anywhere that it allows me to select either color or black and white. If I open the same document in MS Paint it will print in color. Printed a test page directly from the HP Printer screen and it printed in color fine. The ink cartridges are full and work fine in other software programs to print so that is not the problem


    So it looks like something may have changed during the update this week that affected the settings on my new printer and is stopping it from printing in color. I called technical support for the printer and they were not able to help me. Said they are getting lots of reports of problems printing in color on HP printers after the update. Is there a fix for this?

    :)
     
    Dee 347, Jul 1, 2020
    #1
  2. BARBARA P SMITH
    Barbara P Smith Win User

    my hp officejet 3830 is not printing in color

    I am having trouble with the hp Officejet 3830 not printing in color
     
    Barbara P Smith, Jul 1, 2020
    #2
  3. ED KEMBLE
    Ed Kemble Win User
    How to make HP Officejet 3830 print in color?

    How do I make my HP Officejet 3830 all-in-one print in color?
     
    Ed Kemble, Jul 1, 2020
    #3
  4. SALLYVANDENBURG
    SallyVandenburg Win User

    HP Officejet 3830 wont print in color after update

    my hp officejet 3830 is not printing in color

    I have a brand new computer and a brand new 3830 HP OfficeJet printer. It does not print in color. What steps should I take? I do not need to delete any old printer drivers. I see that a lot of people are having the same problem. Is there a defect
    with this printer? Thank you,
     
    SallyVandenburg, Jul 1, 2020
    #4
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HP Officejet 3830 wont print in color after update

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