Windows 10: HP Officejet 8720 scan function can't find printer after W10 upgrade

After I did the W10 install the printer worked, and I thought I was all ok until I tried to scan today.

The printer is connected via USB.

Print and Scan Doctor said it couldn't find the printer. When I press the scan button on the printer it says it can't find the computer.

I can't get the information I need from HP. The printer is out of warranty and the virtual agent doesn't understand my question.

I was impressed that the USB connection for the printing function migrated seamlessly to w10, because it was very hard to set up initially n W7. But I need to scan too!

As usual, I would appreciate your help

:)

 

Windows 10 will not install driver for HP Officejet Pro 8600 printer

Just purchased an HP Officejet Pro 8720. Having the same issues with Windows 10. Not able to download HP drivers using Windows Installer. Windows Installer doesn't work with it. I can actually print from computer and Android, that's it. Don't even know yet
if I can scan.

The 8720 program isn't even listed within Windows 10 apps list, and no shortcut icons on desktop for printer, scan, etc. Dell told me my computer was 6 years old and hardware wasn't compatible with the printer drivers. Either restore to Windows 7 or buy
a new computer to solve the problem. They said some applications may install just fine, but others may not. And in my case, 8720 printer drivers didn't.

Any ideas of links to offer welcomed.

 

HP OfficeJet Pro 8720 wireless printer that I can not get to print

Hi,

As OEM HP is responsible for the proper operation of the printer/scanner

and their supplied drivers. Check with HP Support, their on-line documentation

and drivers, and ask in their forums.

Try the HP Print and Scan Doctor for Windows (10, 8/8.1, 7, Vista, and XP)

Official HP Print and Scan Doctor for Windows | Free Download hppsdr.exe

Good chance you need to update or re-install the latest available driver.

HP - OfficeJet Pro 8720 - Drivers <-- set to your version of Windows

HP OfficeJet Pro 8720 All-in-One Printer series Software and Driver Downloads | HP® Customer Support

HP Support/Troubleshooting & Drivers

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Contact HP

http://welcome.hp.com/country/us/en/contact_us.html

HP Forums

http://h30434.www3.hp.com/psg/

================================================

Windows 10 - Fix printer problems <- Printer troubleshooter

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Windows 10 Support

http://windows.microsoft.com/en-us/windows-10/support

Hope this helps.

--------------------------------------------------------------------------------------------

Rob Brown -
Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.

 

HP OfficeJet Pro 8720 wireless printer that I can not get to print

I have a HP OfficeJet Pro 8720 wireless printer that I can not get to print. Do you have an answer to what I should

do to fix this problem? Please get back to me.