Windows 10: HP Officejet 8720 scan function can't find printer after W10 upgrade

Discus and support HP Officejet 8720 scan function can't find printer after W10 upgrade in Windows 10 Drivers and Hardware to solve the problem; After I did the W10 install the printer worked, and I thought I was all ok until I tried to scan today. The printer is connected via USB. Print and... Discussion in 'Windows 10 Drivers and Hardware' started by Judy in Texas, Jan 16, 2020.

  1. HP Officejet 8720 scan function can't find printer after W10 upgrade


    After I did the W10 install the printer worked, and I thought I was all ok until I tried to scan today.

    The printer is connected via USB.

    Print and Scan Doctor said it couldn't find the printer. When I press the scan button on the printer it says it can't find the computer.

    I can't get the information I need from HP. The printer is out of warranty and the virtual agent doesn't understand my question.

    I was impressed that the USB connection for the printing function migrated seamlessly to w10, because it was very hard to set up initially n W7. But I need to scan too!

    As usual, I would appreciate your help

    :)
     
    Judy in Texas, Jan 16, 2020
    #1

  2. Windows 10 will not install driver for HP Officejet Pro 8600 printer

    Just purchased an HP Officejet Pro 8720. Having the same issues with Windows 10. Not able to download HP drivers using Windows Installer. Windows Installer doesn't work with it. I can actually print from computer and Android, that's it. Don't even know yet
    if I can scan.

    The 8720 program isn't even listed within Windows 10 apps list, and no shortcut icons on desktop for printer, scan, etc. Dell told me my computer was 6 years old and hardware wasn't compatible with the printer drivers. Either restore to Windows 7 or buy
    a new computer to solve the problem. They said some applications may install just fine, but others may not. And in my case, 8720 printer drivers didn't.

    Any ideas of links to offer welcomed.
     
    SharonBenedict, Jan 16, 2020
    #2
  3. HP OfficeJet Pro 8720 wireless printer that I can not get to print

    Hi,

    As OEM HP is responsible for the proper operation of the printer/scanner

    and their supplied drivers. Check with HP Support, their on-line documentation

    and drivers, and ask in their forums.

    Try the HP Print and Scan Doctor for Windows (10, 8/8.1, 7, Vista, and XP)

    Official HP Print and Scan Doctor for Windows | Free Download hppsdr.exe

    Good chance you need to update or re-install the latest available driver.

    HP - OfficeJet Pro 8720 - Drivers <-- set to your version of Windows

    HP OfficeJet Pro 8720 All-in-One Printer series Software and Driver Downloads | HP® Customer Support

    HP Support/Troubleshooting & Drivers

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    Contact HP

    http://welcome.hp.com/country/us/en/contact_us.html

    HP Forums

    http://h30434.www3.hp.com/psg/

    ================================================

    Windows 10 - Fix printer problems <- Printer troubleshooter

    http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

    Windows 10 Support

    http://windows.microsoft.com/en-us/windows-10/support

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP
    <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Jan 16, 2020
    #3
  4. HP Officejet 8720 scan function can't find printer after W10 upgrade

    HP OfficeJet Pro 8720 wireless printer that I can not get to print

    I have a HP OfficeJet Pro 8720 wireless printer that I can not get to print. Do you have an answer to what I should

    do to fix this problem? Please get back to me.
     
    SUSANGOETTSCH, Jan 16, 2020
    #4
Thema:

HP Officejet 8720 scan function can't find printer after W10 upgrade

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