Windows 10: HP Officejet Printer offline in Windows 10

Discus and support HP Officejet Printer offline in Windows 10 in Windows 10 Customization to solve the problem; I recently installed black cartridge on my HP Office Jet 3831 printer. When I tried to print, an error message - HP printer offline ( I am able to... Discussion in 'Windows 10 Customization' started by NatKaledzi, Sep 8, 2018.

  1. NatKaledzi Win User

    HP Officejet Printer offline in Windows 10


    I recently installed black cartridge on my HP Office Jet 3831 printer. When I tried to print, an error message - HP printer offline ( I am able to print Printer info details and can photocopy using the settings from the printer but cant print docs from the PC) . Troubleshoot- did not solve!. Checked for driver update but latest driver installed - I was told. Scanned with HP Scan Doctor but no help. I uninstalled printer and re-installed. Test page did not print immediately but printed during re start of Pc. But still printer appeared OFFLINE. Checked - it is definitely installed. I notice a critical update was installed 31st August this year. Pls help. My daughter needs to Print school work

    :)
     
    NatKaledzi, Sep 8, 2018
    #1
  2. HenryAndrews Win User

    HP officejet 4500 printer is not working after upgrading to Windows 10

    I have an HP OfficeJet 4500 all in one printer. Since I upgraded to windows 10 my scanner doesn't work. Any suggested fixes?

    Original title: hp officejet 4500
     
    HenryAndrews, Sep 8, 2018
    #2
  3. DavidRoweST Win User
    HP Officejet Pro K550

    Dear Erdeslawe,

    I finally got a reply from the HP forum confirming that the printer is compatible with Windows 10 but the problem resolved itself when I installed the latest Windows 10 update. I have several available printers on my system and a new one is available to
    select HP Officejet Pro K550 (Copy1). If I select this, everything prints perfectly. Selecting the original HP Officejet Pro K550 nothing happens. The solution suggested by HP is reproduced below if anyone has a similar problem but I have not had to use this.

    Thanks again for your help

    Welcome to the HP Support Forums!

    I see that you're experiencing issues when printing from your Windows 10 computer to your HP Officejet Pro K550 Colour Printer. I would like to assist you today with resolving this issue. Thank you for including the troubleshooting steps that you have
    attempted prior to reaching out for support. Your HP Officejet is compatible with Windows 10. However, there is no downloadable HP Full Feature Software and Driver, or Basic Driver available. Rather, you're relying
    solely on aWindows Update driver to use the print function of your product. There may be a conflict with the Windows Update driver on the Windows 10 system that is causing your Officejet to 'lock up' as your Windows XP system still prints
    fine to your machine. To resolve this issue, I'm curious if an alternate print driver would function properly for you. To test this theory, please follow the steps below on the Windows 10 computer.





    Step 1: Add Alternate Driver:



    Make sure the USB Cable is connected to your Windows 10 computer from your printer.



    • Click on Start
    • Open Devices and Printers
    • Locate your Officejet in the Devices and Printers window
    • Right click on the HP Officejet
    • Left click on Printer Properties
    • Select the Advanced tab
    • Select New Driver
    • When the New Driver window opens just hit 'Next' until you see a list of Manufacturersand Printers.
    • Click HP as the Manufacturer
    • Select Deskjet 9800 as the Printer on the right
    • After selecting Deskjet 9800 hit 'Next' to complete the New Driver wizard
    • Under Printer Properties click Apply, but don't hit OK
    • Click the General tab
    • Rename your printer back to Officejet K550
    • Click OK
    • Lastly, right click on your Officejet one more time
    • Select Printing Preferences
    • Click on the Paper/Quality tab
    • Select the Print Quality dropdown and change this to 'Fast Normal'
    • Select Apply and OK
    • Close Devices and Printers
     
    DavidRoweST, Sep 8, 2018
    #3
  4. TurnerWillie Win User

    HP Officejet Printer offline in Windows 10

    Installing HP Officejet Printer

    I am trying to install a HP Officejet 4622 printer to my HP Pavilion (All-in-One). The problem is:

    1. I don't have the disk anymore

    2. When I look for it on the computer its not listing

    3. I want to have this printer installed, so that I can use it wireless

    4. I'm operating on Windows 10

    Thanks

    Willie
     
    TurnerWillie, Sep 8, 2018
    #4
Thema:

HP Officejet Printer offline in Windows 10

Loading...
  1. HP Officejet Printer offline in Windows 10 - Similar Threads - Officejet Printer offline

  2. Why My HP Printer Says Offline Windows 10?

    in Windows 10 Software and Apps
    Why My HP Printer Says Offline Windows 10?: Normally, your printer back at home or office could be offline due to a variety of reasons. It could be that your printer’s drivers that operate the printer for your computer could have become corrupt or outdated. Or, the cable that connects them both could be faulty and not...
  3. For what reason is My Printer Offline in windows 8?

    in Windows 10 Support
    For what reason is My Printer Offline in windows 8?: there could be a few explanations behind that. In this guide, we will demonstrate to you proper methodologies to make an offline printer to online in Windows 10 or 8.1. Alternatives have changed and you won't locate similar settings to make a printer online as you did in...
  4. HP OfficeJet Pro 8630 shows offline

    in Windows 10 Support
    HP OfficeJet Pro 8630 shows offline: additionally second 250 sheet input-plate for aggregate of 500 sheet limit paper sizes bolstered: Letter; Legal; Government Legal; Executive; Statement; 3×5 in; 4×6 in; 5×7 in; 13×18 cm; 8×10 in; 10×15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5bar); Card (3×5 in, 4×6 in,...
  5. Printer offline in Windows 10

    in Windows 10 Drivers and Hardware
    Printer offline in Windows 10: This is ridiculous. No matter what I've tried - uninstall, reinstall, choose as default printer, update printer, turn-off the power, etc. the same issue keeps happening. I'm so freaking tired of this. I get it fixed; am able to print, and then it happens all over again -...
  6. HP Printer Offline Status on Windows 10

    in Windows 10 Drivers and Hardware
    HP Printer Offline Status on Windows 10: The printer disconnected status is your printer's method for revealing to you that something isn't right with the correspondence between your PC and your printer, by means of USB link or system association (remote and wired). So one of the principal things you check is your...
  7. Printer offline

    in Windows 10 Drivers and Hardware
    Printer offline: Printer is offline and I can't get it back online. Went to settings and printer, and selected print offline. It didn't change to online. Any suggestions? https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/printer-offline/1a7645c6-c5cd-4e1c-a484-ccc2231dabf8
  8. printer offline

    in Windows 10 Drivers and Hardware
    printer offline: 1. how do I make my printer online w windows 10?? usb plugged in and wont print. 2. I want wireless but was on hours last night w no luck. please help tutorial for 5...
  9. HP officejet 6962

    in Windows 10 Installation and Upgrade
    HP officejet 6962: How do I get my scan documents on my computer so I edit? https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/hp-officejet-6962/0a08690c-68aa-41d2-932f-bf0232637b3d
  10. printer offline in Windows 10?

    in Windows 10 Drivers and Hardware
    printer offline in Windows 10?: How can I bring my printer online in Windows 10? https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/printer-offline-in-windows-10/3c71d7bc-ba78-4525-a3a0-43962f6561f7