Windows 10: HP OfficeJet Pro 8610 will not print in color

After installing Windows 11, my HP OfficeJet Pro 8610 will not print in color. Only gives me a choice of grayscale or monochrome.

:)

 

HP OfficeJet 8610 Requires Admin Privileges to Print (W10 Pro)


I have an 8620, which should work the same way. I just installed the defaults from the HP install program.
Here is the Properties, Security section for my printer. I've blocked out my name.

 

Printer 8610 Officejet

Here is
HP's support page for the 8610 OfficeJet. It has user guides, troubleshooting steps and a way to contact HP for more help.

 

HP OfficeJet Pro 8610 Not Working on Windows 10

"The solution ended up being very easy compared to all of the other solutions out there, my advice is don't waste you time on those before you try this.

After trying many of the things mentioned above and of course uninstalling and reinstalling complete driver package, the solution for me after was to go to Printer Properties, Advanced, New Driver go through
the wizard and choose HP and then Officejet Pro 8600 Class. I think the problem is the driver that HP is providing for the Officejet Pro 8610 -- it just doesn't work with Windows 10. After changing to the Officejet Pro 8600 Class printing started working.
Didn't try scanning because user didn't need it."

Hey man, I really appreciate you taking the time to lay out what worked for you. I just spent a few hours trying to figure out why I was having the same problem as many out there with an HP officejet 8610 and Windows 10. Strange thing is I bought a new
surface 4 a few weeks ago and was able to set it up with the HP. Then I accidentally shutdown the surface pro before it was down printing something (pretty dumb I know) and that started a long headache of trying to get my HP to print using wireless.

Your suggestion was the first one that actually worked.

Don't know if I'm going to be having this problem all over again at some point but at least I'm printing now...much appreciated.

Strange thing is that when I look at the printer properties, it says the Driver is the 8610, not the 8600 Class that I chose.

Care none...thanks again.